>i have had regular and repeated problems with my telocity dsl. not limited
>to but including a one day notice of a twelve hour outage. i am supposed to
>have 768k/408k and have yet to see a d/l reach over 30k/s (i was told they
>would have to reprovision my line if i wanted this fixed and i might be down
>for two weeks). my best ping times (i know what im talking about here,
>thanks) range from 80-120ms. most of the problem seems to be telocities
>network in chicago, IL. 1) they have peering problems with level 13 2)
>level 13 goes down a lot. i have been rerouted to chicago, thru nyc, and
>back to chicago more than a half dozen times, several times i have been
>routed thru kansas city, to palo alto, and back to chicago, once i was
>actually routed all the way around the world, thru sadia arabia<SP>, and
>back to chicago. (that was actually neat). i have been down from 5minutes
>to 2 hours more than a dozen times. hold time for tech support
>(18008979797) has regularly been 30 minutes. after reading all this please
>consider that i have only had my dsl for two and a half months.
>
>Jim
Damn, I'm glad that I get my local DSL via TDS Metrocom. I have 768k/640k
service (measured from the DSLAM output). My DSL is used for my web site
and it is very busy. Once I finally got a got pair from Ameritech, my
DSL just keeps right on ticking. When I have had to call, what hold time?
While I do pay more, as these speeds are only available to business
customers, as well as the static IP. Phone service is part of the package.
My line has been up for ages. My last major problem was a result of the
DSL modem hanging on my end. A power reset took care of that.
Maybe you should move :-)
MB
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