On Thu, 22 Mar 2001, Eddie Strohmier wrote:
> Hello:
>
> I finally think I may have a DSL service in my area and
> wanted to see if anyone on the list was using them. Telocity
> is the service and the appear to be Linux friendly at least
> their website indicates this. Has anyone had any experience
> with them? I miss my old solid T-1 line from my ISP service
> I used to provide so bad that I am willing to go with
> anything to shake away this 56k modem crap. They are
> providing the equipment for free and a static IP with
> software for Linux. They say the cost is 49.95/month, no
> contract. They say up to 1500 Kbps download and 128 Kbps
> upload. Upload does not look good to me but since it is my
> only option right now I guess it would not hurt to give them
> a try unless someone here has some serious problems with
> them. Dslreports.com rates them in the C to C+ category and
> I see some good reviews and bad. But I can't tell if these
> reviews were made by the novice or someone experienced with
> broadband. Any comments would be appreciated.
>
> Thanks,
>
> Eddie Strohmier
>
>
I have been using Telocity for about a year now. Some good
points, and some bad ones. My install did not go as well as I would
have liked. A big part of that was that I was one of the early users in
this area. Another part was that the local phone company didn't get
their act together - both in getting hte second line hooked up, and is
passing along information.
I have also had some service problems - part of them caused by
the responce Telocity got in this area. They have more users then they
expected. They have also had some regional problems that left major
regons with limitted service. (I had a day last week when I could only
access certen sites.)
Customer Service leaves a lot to be desired. It is suspossed to
be improving, but I have not seen it yet. Forget about E-mail support.
I almost never get an answer that way, and usualy have to break down and
call the 800 number. For that matter, I am not sure if they ever got
the e-mail address fixed. customer service was mailing me at my old
ISP. They may still do that, but the mail doesn't get forwarded any
more.
By now, you probably have the idea that I am not happy with
Telocity, but you are wrong. For the most part, I have been happy with
them. I have a domain name regestered on my IP address, and they supply
name server service on 3 name servers at no extra charge. (I am still
trying to get reverse DNS mapped correctly - time for another call...)
The installation manual has instructions for setting up their
"modem" from Linux, witch is a plus. Basicly, you can set things up
from any computer with a web browser. (Yes, even Lynx...) You can also
check the status of your connections by pointing your web beowser to
10.5.1.2.
Going with a registered domain name, you have a few choices.
You can have www.<your domain> point to your IP, or to your web space on
Telocity. (10M, if I remember right.) You also have a choice on where
your mail goes. You also get 3 e-mail addresses. They also offer
firewall service, and Spam filtering, but I preferrer to take care of
that at my end.
One strong point for me was the fact that they will let you run
servers on your DSL connection. Most of the other providers I can use
do not allow this, or want to charge extra for it. (Double the price,
or more!) Now, I could probably get away with running servers any way,
because I am a low volumn site. But I like not having to hide the fact.
(My connection is rated at 512k down, 256k up, but I get better then
that most of the time...) They actualy make out well on me, as they
usulay do not see high usage from be except non-peak hours.
Mikkel
--
Do not meddle in the affairs of dragons,
for you are crunchy and taste good with ketchup.
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