On 01/16/2009 06:16 PM, Ian G:

What is the difference? A complaint is a dispute as far as I can see.


Dispute:

"A controversy or dispute occurs when parties actively disagree, argue about, or debate, a matter of opinion. Controversies can range in size from private disputes between two individuals to large-scale disagreements between societies."

There are other definitions for "Disputes". A dispute happens between different parties and "dispute resolution" is the process of resolving disputes between parties.

Once you name a CA and put in a "complaint" about its practices, this is
a dispute.

Complaint:

"A complaint is an expression of displeasure, most likely accompanied with a claim made about another party."

Now, just to make it clear, I'm all in favor to have formal rules and procedures applied, but I don't agree on the scope and aims of your proposal. Mozilla might be party to a dispute, but in no way can provide dispute resolution. Mozilla can decide to perform certain actions by being a party to a dispute between itself and a CA (which requires active disagreement between those two). Mozilla can not act as an instance for dispute resolution between subscribers, relying parties, certification authorities and itself. With Mozilla itself being a relying party, the most, it can be party to a dispute.

Mozilla has its own interests as a relying party, whose interests might not necessarily be the same interests as those of other relying parties. However Mozilla might decide to perform certain actions, based upon knowledge due to a complaint, in order to protect its own interests. There is an inherent difference between this and your proposal I think.


--
Regards

Signer: Eddy Nigg, StartCom Ltd.
Jabber: start...@startcom.org
Blog:   https://blog.startcom.org
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