Ya know, I thought about that option, but didn't suggest it because if you
are trying to gain the trust of someone, the last thing you want to do is go
in and open a back door they don't know about and exploit it

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Feliciano, Ferdinand, A (Rocky)
Sent: Monday, April 28, 2008 3:23 PM
To: [email protected]
Subject: Re: Administrative Access


** 

Have you tried using the ARCACHE tool?  I remember using this to create a
temp admin account on our dev server once before when I accidentally delete
the Demo account without creating another admin account first.  If you can
login to the server just run from the directory where ARSystem is
installed(C:\Program Files\AR System).  Type this from the command line :  

arcache -Ua -e 000000000999999 -lw 1 -n"TempAdmin" -p"" -s <servername> -g
"1;" -d  -This works on Remedy 6.3 

 

Thanks,

Rocky

 

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
Sent: Monday, April 28, 2008 1:50 PM
To: [email protected]
Subject: Re: Administrative Access

 

** 

Hi,

 

I do not need the development server to just to create a Crystal Report. 

I need the development server to see the forms/ the fields to build the
logic to create the algorithms to create the Crystal Report.  When linking
did not work, I have even need to create "join" forms to bring the data
together.

 

 

In a message dated 4/28/2008 1:43:12 P.M. Pacific Daylight Time,
[EMAIL PROTECTED] writes:

** 

Hi Kathy,

 

You don't really need the development server to create a Crystal Report.
Are you looking to add the Crystal report to a report form in Remedy?
Another option would be to use the production server, certainly not an ideal
situation.  Give your manager the option of how they want you to execute
your work.  Sounds like a little power hoarding going on.

 

Let us know how it goes.

 

Susan

On Mon, Apr 28, 2008 at 3:17 PM, Rick Cook <[EMAIL PROTECTED]> wrote:

** Absolutely.  If other guy doesn't know Remedy, and you do, he'll just
have to trust in your expertise, or explain to higher-ups why he won't.

Rick 

 

On Mon, Apr 28, 2008 at 1:05 PM, Kaiser Norm E CIV USAF 96 CS/SCCE
<[EMAIL PROTECTED]> wrote:

This is kind of like hiring a guy to paint your bedroom but not letting
him inside your house.

I would elevate the issue if the guy won't cooperate.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris

Sent: Monday, April 28, 2008 3:02 PM
To: [email protected]
Subject: Re: Administrative Access

**
I am referring to AR System admin privileges NOT OS Level priveleges

In a message dated 4/28/2008 12:59:57 P.M. Pacific Daylight Time,
[EMAIL PROTECTED] writes:

       **
       Kathy,

       Are you referring to AR System admin privileges within the
development server or admin privileges at the OS level?

       Dave

________________________________

       From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
       Sent: Monday, April 28, 2008 3:56 PM
       To: [email protected]
       Subject: Re: Administrative Access

       **
       This person doesn't even know Remedy at all.

       In a message dated 4/28/2008 12:53:06 P.M. Pacific Daylight
Time, [EMAIL PROTECTED] writes:

               ** Well, if one is a developer, and one is prevented
from using the development tool, it would be complete one's assigned
task, I would think.  Perhaps if you asked this other person to show you
how it can be done in the absence of admin access, that should clear it
up one way or another.

               Rick


               On Mon, Apr 28, 2008 at 12:44 PM, Kathy Morris
<[EMAIL PROTECTED]> wrote:

                       **
                       User with administrative access.

                       In a message dated 4/28/2008 12:43:55 P.M.
Pacific Daylight Time, [EMAIL PROTECTED] writes:

                               ** Are you talking about a user with
administrative access into Remedy, or to the server itself?

                               Rick

                               On Mon, Apr 28, 2008 at 12:35 PM, Kathy
Morris <[EMAIL PROTECTED]> wrote:

                                       **

                                       Hi All,

                                       I am trying to integration
Crystal XI with Remedy - the person I work with is giving me a hard time
about Administrative access to the DEVELOPMENT Server.  I don't believe
that I can build the algorithms, and integrate Remedy with Crystal
without this access.  Is there some way this can be done - its a
development server.  I am a Remedy Developer - never experienced not
having access to dev.


  _____  

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NOTICE: This e-mail (and any attachments) may contain PRIVILEGED OR
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individual(s) to whom it is addressed.  It may contain information that is
privileged and confidential under state and federal law.  This information
may be used or disclosed only in accordance with law, and you may be subject
to penalties under law for improper use or further disclosure of the
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e-mail in error, please immediately notify the person named above by reply
e-mail, and then delete the original e-mail.  Thank you. 

 

 

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