The people that do have access to the development server do not know Remedy very well and surely don't know Crystal. We have a new person that took over the Remedy and he knows nothing about Remedy and does not want anyone touching the system. I am a regular support user on production. It's not really a separation of duties. The person who did this job before - walked out. In a message dated 4/28/2008 1:07:00 P.M. Pacific Daylight Time, [EMAIL PROTECTED] writes:
** Let me guess, you all practice separation of duties, and you are assigned to the production environment, so he will not let you touch the development environment? I’m betting this isn’t the case, because if it were, then I could only assume that you would have someone you would know of who has access to the development server. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI® Level 3 Rated Company ____________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris Sent: Monday, April 28, 2008 3:02 PM To: [email protected] Subject: Re: Administrative Access I am referring to AR System admin privileges NOT OS Level priveleges In a message dated 4/28/2008 12:59:57 P.M. Pacific Daylight Time, [EMAIL PROTECTED] writes: ** Kathy, Are you referring to AR System admin privileges within the development server or admin privileges at the OS level? Dave ____________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris Sent: Monday, April 28, 2008 3:56 PM To: [email protected] Subject: Re: Administrative Access ** This person doesn't even know Remedy at all. In a message dated 4/28/2008 12:53:06 P.M. Pacific Daylight Time, [EMAIL PROTECTED] writes: ** Well, if one is a developer, and one is prevented from using the development tool, it would be complete one's assigned task, I would think. Perhaps if you asked this other person to show you how it can be done in the absence of admin access, that should clear it up one way or another. Rick On Mon, Apr 28, 2008 at 12:44 PM, Kathy Morris <[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED]) > wrote: ** User with administrative access. In a message dated 4/28/2008 12:43:55 P.M. Pacific Daylight Time, [EMAIL PROTECTED] (mailto:[EMAIL PROTECTED]) writes: ** Are you talking about a user with administrative access into Remedy, or to the server itself? Rick On Mon, Apr 28, 2008 at 12:35 PM, Kathy Morris <[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED]) > wrote: ** Hi All, I am trying to integration Crystal XI with Remedy - the person I work with is giving me a hard time about Administrative access to the DEVELOPMENT Server. I don't believe that I can build the algorithms, and integrate Remedy with Crystal without this access. Is there some way this can be done - its a development server. I am a Remedy Developer - never experienced not having access to dev. ____________________________________ Need a new ride? Check out the largest site for U.S. used car listings at _AOL Autos_ (http://autos.aol.com/used?NCID=aolcmp00300000002851) . __Platinum Sponsor: _www.rmsportal.com_ (http://www.rmsportal.com/) ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: _www.rmsportal.com_ (http://www.rmsportal.com/) ARSlist: "Where the Answers Are" html___ ____________________________________ Need a new ride? Check out the largest site for U.S. used car listings at _AOL Autos_ (http://autos.aol.com/used?NCID=aolcmp00300000002851) . __Platinum Sponsor: _www.rmsportal.com_ (http://www.rmsportal.com/) ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ____________________________________ Need a new ride? Check out the largest site for U.S. used car listings at _AOL Autos_ (http://autos.aol.com/used?NCID=aolcmp00300000002851) . __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ____________________________________ Need a new ride? Check out the largest site for U.S. used car listings at _AOL Autos_ (http://autos.aol.com/used?NCID=aolcmp00300000002851) . __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ **************Need a new ride? Check out the largest site for U.S. used car listings at AOL Autos. (http://autos.aol.com/used?NCID=aolcmp00300000002851) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
