What is the name of your server (is it server or server.xyz.com)?  

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Mark Lev
Sent: Tuesday, August 25, 2009 6:17 PM
To: [email protected]
Subject: Email server reference

** 
We cannot seem to locate where Remedy stores the AR server name that it inserts 
into the URL on a notification.

ARS 7.5
SQL Server
Windows OS

For example:

The URL in the email is something like this:

http://<webserve>...<ARServer>...12345

The ARServer is wrong, and doesn't work.  We've tried the configuration form, 
server configuration tab, etc, but no luck.

Anyone know where this is stored so we can correct it?

It is putting the full path server.xyz.com instead of just server.

Thanks,
Mark

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