I've never found any kind of support for anything Google other than their open community, which has the occasional appearance by a Google employee.
24/7 my customers can call my support and they'll be assisted. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com ----- Original Message ----- From: "Josh Luthman" <[email protected]> To: [email protected] Sent: Wednesday, January 7, 2015 7:49:02 PM Subject: Re: [AFMUG] Google Apps for ISP solutions That's so wrong... I have a support phone number and pin... Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Jan 7, 2015 8:45 PM, "Mike Hammett" < [email protected] > wrote: Yes I am and no, Google does not provide support for anything. If it's not in their KB (which it never is), you're SOL. There's no way to contact support. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com From: "Josh Reynolds" < [email protected] > To: [email protected] , "Mark - Myakka Technologies" < [email protected] > Sent: Wednesday, January 7, 2015 6:58:45 PM Subject: Re: [AFMUG] Google Apps for ISP solutions I provide a conduit, I do not make money performing tech support for Netflix or Hulu, they have staff that provides support for those things. Are you providing support at 3am for email? Google is. On January 7, 2015 3:53:53 PM AKST, Mark - Myakka Technologies < [email protected] > wrote: <blockquote> Josh, Because if anything goes wrong with that other service they will call you anyway. At least on my system I have logs to looks at. I can tell in 5 minutes that they typed the e-mail in wrong instead of taking 30 minutes to explain to that why I can't help them. -- Sent from my Android device with K-9 Mail. Please excuse my brevity. </blockquote>
