My Google Apps has a number to call where I can get an answer, maybe you're not including all services?
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Jan 7, 2015 8:54 PM, "Mike Hammett" <[email protected]> wrote: > I've never found any kind of support for anything Google other than their > open community, which has the occasional appearance by a Google employee. > > 24/7 my customers can call my support and they'll be assisted. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > ------------------------------ > *From: *"Josh Luthman" <[email protected]> > *To: *[email protected] > *Sent: *Wednesday, January 7, 2015 7:49:02 PM > *Subject: *Re: [AFMUG] Google Apps for ISP solutions > > That's so wrong... I have a support phone number and pin... > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > On Jan 7, 2015 8:45 PM, "Mike Hammett" <[email protected]> wrote: > >> Yes I am and no, Google does not provide support for anything. If it's >> not in their KB (which it never is), you're SOL. There's no way to contact >> support. >> >> >> >> ----- >> Mike Hammett >> Intelligent Computing Solutions >> http://www.ics-il.com >> >> ------------------------------ >> *From: *"Josh Reynolds" <[email protected]> >> *To: *[email protected], "Mark - Myakka Technologies" <[email protected]> >> *Sent: *Wednesday, January 7, 2015 6:58:45 PM >> *Subject: *Re: [AFMUG] Google Apps for ISP solutions >> >> I provide a conduit, I do not make money performing tech support for >> Netflix or Hulu, they have staff that provides support for those things. >> Are you providing support at 3am for email? Google is. >> >> On January 7, 2015 3:53:53 PM AKST, Mark - Myakka Technologies < >> [email protected]> wrote: >>> >>> Josh, >>> >>> Because if anything goes wrong with that other service they will call >>> you anyway. At least on my system I have logs to looks at. I can >>> tell in 5 minutes that they typed the e-mail in wrong instead of >>> taking 30 minutes to explain to that why I can't help them. >>> >>> >> -- >> Sent from my Android device with K-9 Mail. Please excuse my brevity. >> >> >
