Sherweb will provide branded support for you to your customers, I think its part of the package
On Wed, Jan 7, 2015 at 11:06 PM, Carlos Alcantar <[email protected]> wrote: > don’t know about the google apps side of support but with the google > cloud offerings you get a live person on the phone that knows what they are > talking about. > > > Carlos Alcantar > Race Communications / Race Team Member > 1325 Howard Ave. #604, Burlingame, CA. 94010 > Phone: +1 415 376 3314 / [email protected] / http://www.race.com > > From: Josh Reynolds <[email protected]> > Reply-To: "[email protected]" <[email protected]> > Date: Wednesday, January 7, 2015 at 6:33 PM > To: "[email protected]" <[email protected]>, Mike Hammett <[email protected]> > Subject: Re: [AFMUG] Google Apps for ISP solutions > > I've interfaced directly with the Google developers on my wife's initial > Chromebook issues, so I don't think that's actually the case. > > On January 7, 2015 4:45:10 PM AKST, Mike Hammett <[email protected]> > wrote: >> >> Yes I am and no, Google does not provide support for anything. If it's >> not in their KB (which it never is), you're SOL. There's no way to contact >> support. >> >> >> >> ----- >> Mike Hammett >> Intelligent Computing Solutions >> http://www.ics-il.com >> >> ------------------------------ >> *From: *"Josh Reynolds" <[email protected]> >> *To: *[email protected], "Mark - Myakka Technologies" <[email protected]> >> *Sent: *Wednesday, January 7, 2015 6:58:45 PM >> *Subject: *Re: [AFMUG] Google Apps for ISP solutions >> >> I provide a conduit, I do not make money performing tech support for >> Netflix or Hulu, they have staff that provides support for t hose things. >> Are you providing support at 3am for email? Google is. >> >> On January 7, 2015 3:53:53 PM AKST, Mark - Myakka Technologies < >> [email protected]> wrote: >>> >>> Josh, >>> >>> Because if anything goes wrong with that other service they will call >>> you anyway. At least on my system I have logs to looks at. I can >>> tell in 5 minutes that they typed the e-mail in wrong instead of >>> taking 30 minutes to explain to that why I can't help them. >>> >>> >> > -- > Sent from my Android device with K-9 Mail. Please excuse my brevity. > -- All parts should go together without forcing. You must remember that the parts you are reassembling were disassembled by you. Therefore, if you can't get them together again, there must be a reason. By all means, do not use a hammer. -- IBM maintenance manual, 1925
