The fixed CUPS Snap (2.4.12-1) has landed in the Snap Store now:
https://snapcraft.io/cups
For those who have the CUPS Snap currently installed, it will get auto-
updated. Check with
snap list cups
whether the version is already 2.4.12-1. In this case the auto-update
has happened.
Try
Note: This bug report is about the CUPS Snap, not the Ubuntu package of
CUPS in DEB format, for what the "cups (Ubuntu)" task is for.
Bugs on the CUPS Snap, please only report upstream:
https://github.com/OpenPrinting/cups-snap/issues
This bug is now fixed with the following upstream commit:
Warning added to cups-snap repo ...
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Title:
gnome-control-center not able to add printer or make settings
Status in cup
OK, the Snaps need the CUPS Snap to actually be able to print, so you
need to re-install it:
sudo snap install cups
I asked you to remove it to have better control on the recovery of the
system's CUPS, but now as we have re-established its original
configuration you can re-install the Snap.
Could you again run the commands of comment #31?
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Title:
gnome-control-center not able to add printer or make settings
Could you do:
sudo rm /etc/systemd/system/cups-browsed.service
sudo rm /etc/systemd/system/cups.socket
sudo systemctl start cups
cupsctl --debug-logging
lpstat -r
lpstat -v
lpstat -l -e
and post the output?
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Could you run
ls -la /usr/lib/systemd/system/ | grep /dev/null
ls -la /etc/systemd/system/ | grep /dev/null
ls -la /var/run/systemd/system/ | grep /dev/null
and post the output here?
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Could you run
file /lib/systemd/system/cups.service
file /usr/lib/systemd/system/cups.service
and post the output here?
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And now please do the commands of comment #31.
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Title:
gnome-control-center not able to add printer or make settings
St
Could you do the following:
sudo dpkg -P --force-depends cups-daemon
sudo apt install cups-daemon
sudo systemctl start cups
cupsctl --debug-logging
lpstat -r
lpstat -v
lpstat -l -e
driverless
and post the output of the commands here. Continue until you have done
al
It seems that CUPS is still masked and it seems that by force-removing
and re-installing it one does not get it unmasked.
Did you execute the commands as I told you in comment #23?
Note that I have derived this command sequence from:
https://askubuntu.com/questions/804946/systemctl-how-to-un
Could you copy your files /etc/cups/printers.conf and
/etc/cups/ppd/Brother-Printer.ppd and attach them to this bug report?
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Do you have another machine (Linux or Mac) in your network which is
sharing the printer "Brother-Printer"?
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Title:
gnome
Now we have cleaned up the mess of your use of "systemctl mask ..." and
of your attempt to replace your system's CUPS by the Snap of CUPS.
Next step is to investigate to find out what the actual bug is.
In the print dialog of your evince there are two entries. The second
entry, "BROTHER_MFC_L2710
Sorry, I meant that you wanted to remove the CUPS Debian packages after
you have hit the bug. I have then guided you to get all back to its
original state, as replacing the original CUPS by the CUPS Snap could
perhaps work around the problem but does not allow us to investigate it.
And as for most
For you the snapped CUPS daemon is running, not the one of the Debian
package. This means that principally you can print, especially as your
printer is driverless. Printer setup tools like system-config-printer
and KDE Print Manager can communicate with the CUPS daemon normally. You
only would see
Seb, you see here why the future lies in immutable distros, it is so
easy to create a complete mess with conventional ones ...
The steps were all an act of desperation. By stumbling over the cups-
snap repo on OpenPrinting (and therefore installing the CUPS Snap) Marc
has tried to get rid of the D
So first, please try to do as described in the question I linked (this
is the text from there but "translated" to CUPS):
-
First check that the unit file is a symlink to /dev/null
file /lib/systemd/system/cups.service
it should return:
/lib/systemd/system/cups.service: symbolic link
`systemctl unmask ...` actually does not work. See this question on Ask
Ubuntu and the selected answer (green check mark) for it
https://askubuntu.com/questions/804946/systemctl-how-to-unmask
Seems to by a systemd bug.
But note that this is not your original GNOME problem. That problem
alread
Could you run the command
ps aux | grep cups
and post the output here?
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Title:
gnome-control-center not able to ad
Also, are you in the "lpadmin" group? Check the /etc/group file.
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Title:
gnome-control-center not able to add printer or
For me it all seems like GNOME (and its underlying GUI library GTK) is
not able to fully access the printing system, but other applications,
desktops, and GUI libraries are able to fully access.
Could you set CUPS to debug logging:
cupsctl --debug-logging
and do 2 tests:
1. Open the print d
Can you post a screenshot of the main view of the print dialog of
evince, where one sees the list of available printers (not the print
preview)?
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The link to your evince screenshot does not work.
You can generally attach image files directly to Launchpad bug comments,
you do not need to use any third-party service to host images or other
files. Especially then the images keep conserved for the future as on
Launchpad there is no space limit,
First, at least before your switched to the Snap package of CUPS, you
were able to use KDE Print Manager and system-config-printer to manager
your printer, create queues, set option defaults, ...?
And were you able to print from any application, including GNOME
applications like evince?
Where you
Reported to CUPS upstream:
https://github.com/OpenPrinting/cups/issues/1118
Thank you for the bug report and all the files.
** Bug watch added: github.com/OpenPrinting/cups/issues #1118
https://github.com/OpenPrinting/cups/issues/1118
** Changed in: cups (Ubuntu)
Status: Incomplete =>
** Summary changed:
- libcupsfilters2 2.0.0-0ubuntu7.1 ignores printers
+ CUPS passes illegal characters from PPD file to printer IPP attributes
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OK, thanks. Could you also attach the PPD file of your printer (should
be /etc/cups/ppd/copier3.ppd on the print server (cups1.bytec.de), the
machine where the printer is connected to, or do "wget
http://cups1.bytec.de:631/printers/copier3.ppd";).
The problem here is
1. The machine-readable strin
See especially
https://github.com/OpenPrinting/cups/issues/1072#issuecomment-2393434856
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Title:
Printing does not work
The mentioned Apple bug report got already continued at OpenPrinting:
https://github.com/OpenPrinting/cups/issues/1072
What would be needed is that as reaction on a cups-pki-invalid error a
dialog gets popped up telling about the certificate change and asking
whether the physical printer is still
In CUPS 2.4.10 the "make check" build test is not working and not
finding a fix I tried the already available (but not yet picked up by
Debian) 2.4.11 and the test worked there again, so CUPS on plucky is now
updated to 2.4.11.
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My upload got approved now:
https://launchpad.net/ubuntu/+source/cups/2.4.7-1.2ubuntu7
This means that the package is in noble-proposed now. The autopkgtests
of the package itself and its dependencies get run on all the 6
supported architectures. When they all pass, the package gets into
noble-re
I have uploaded it, but starting from beta freeze until the final
release all uploads have to be approved by the release team. As I have
done the upload on Friday late at night (CEST) there was probably nobody
of the release team around to pass this upload through. Probably this
will happen only on
Sorry, I completely overlooked that there were 2 fixes. I have applied
the patch of PR #935 now, too, and uploaded this as cups
2.4.7-1.2ubuntu7.
** Changed in: cups (Ubuntu)
Status: In Progress => Fix Committed
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Andreas, thanks a lot for the quick fix!
I have applied it now in Ubuntu's CUPS, version 2.4.7-1.2ubuntu6. Note
that the package will probably only land in the distro after the release
of 24.04 beta.
** Changed in: cups (Ubuntu)
Status: In Progress => Fix Committed
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Andreas,
thanks for also reporting upstream. Michael, Sweet, author of CUPS, has
already found a solution. See:
https://github.com/OpenPrinting/cups/issues/934
I will apply this solution soon.
** Bug watch added: github.com/OpenPrinting/cups/issues #934
https://github.com/OpenPrinting/cups/
I have uploaded c2esp 27-11ubuntu4 now.
In the code of c2esp I have found some logging statements which cast
pointer addresses to long int. Probably this works only on 64-bit and
not on 32-bit and so caused the crashes in the autopkgtest. I could not
test whether it is really the fix, I am simply
Problem seems to be rather the broken cups.pc file from Debian in the
cups package, which is fixed in 2.4.7-1.2ubuntu2, as after this cups
release the tests of said packages have passed.
** Package changed: libcupsfilters (Ubuntu) => cups (Ubuntu)
** Changed in: cups (Ubuntu)
Status: Triag
Debian had added their own cups.pc file to CUPS 2.4.7, overlooking that
already in 2.4.6 upstream has introduced a cups.pc file which is much
more comprehensive.
This broke the autopkgtest of cups-browsed in noble.
Fixed in cups 2.4.7-1.2ubuntu2.
** Changed in: cups (Ubuntu)
Status: New
Uploaded cups 2.4.1op1-1ubuntu4.8 with the patch from upstream (same as
also used in Debian) applied.
** Also affects: cups (Ubuntu Jammy)
Importance: Undecided
Status: New
** Changed in: cups (Ubuntu Jammy)
Status: New => Fix Committed
** Changed in: cups (Ubuntu Jammy)
Impo
@wallento and @jose+ubu1, could you please run the command
ps aux | grep cups-proxyd
and post the output here and also could you attach the files
/var/snap/cups/current/var/log/cups-proxyd_log
/var/snap/cups/current/var/log/error_log
/var/log/cups/error_log
Attach the files one by one, in separ
Marc, thanks a lot for completing this one, as it has badly coincided
with my trip to India. And sorry for having let anyone to wait so long
...
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@ahasenak, I have uploaded an SRU for this bug for Lunar right now. As
soon as it gets approved, please test it as described in the initial
description (there is an option to do it without an affected printer)
and report back here.
I will not upload an SRU for Kinetic, as this version is already E
Thank you very much. Marking the SRU for Jammy as verified ...
** Tags removed: verification-needed verification-needed-jammy
** Tags added: verification-done verification-done-jammy
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Dalik, there is an upstream bug report about your observation of missing
*.bin files for CUPS on /var/lib/snapd/seccomp/bpf/:
https://github.com/OpenPrinting/cups-snap/issues/16
It is reported by GitHub user d3al. Is that you?
I am not able to reproduce this problem on Ubuntu 23.04 and 23.10.
*
Anyone suffering the described problem, could you follow Nathan's
instructions if you have not done so yet, and could you run the
following commands and paste the output here?
lpstat -r
lpstat -v
lpstat -p
cuos.lpstat -r
cups.lpstat -v
cups.lpstat -p
Aleo try to print thro
Heiko, even that you have found a workaround, could you continue help us
what was going on? Could you follow the instructions of comment #4?
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Heiko, please run the following commands and post their output here:
lpstat -v
lpstat -p
cups.lpstat -v
cups.lpstat -p
snap list | grep cups
snap connections cups
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** Changed in: chromium-browser (Ubuntu)
Status: New => Incomplete
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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** Description changed:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machine
Fixed in Mantic via cups 2.4.5-0ubuntu1:
cups (2.4.5-0ubuntu1) mantic; urgency=medium
* Update to new upstream version 2.4.5.
- Fixes color printing on printers with "CMYK" choice instead of "RGB"
in "ColorModel" option of their PPD (Upstream issues #451 and #500,
LP: 1971242).
Uploaded CUPS 2.4.5 to Mantic. This version has the mentioned fixes
included.
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Title:
printing PDF appears always grey,
** Changed in: cups (Ubuntu Lunar)
Status: New => In Progress
** Changed in: cups (Ubuntu)
Status: Confirmed => Fix Committed
** Also affects: okular (Ubuntu Jammy)
Importance: Undecided
Status: New
** Also affects: cups (Ubuntu Jammy)
Importance: Undecided
Stat
Sample PPD file for the SRU test plan.
** Description changed:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) i
** Also affects: okular (Ubuntu Lunar)
Importance: Undecided
Status: New
** Also affects: cups (Ubuntu Lunar)
Importance: Undecided
Status: New
** Also affects: atril (Ubuntu Lunar)
Importance: Undecided
Status: New
** Changed in: cups (Ubuntu Lunar)
Importance:
cups-proxyd is replicating your system CUPS' print queues and IPP print
services available to your system on the CUPS of the CUPS Snap.
Therefore | need to know what is available on your system. So please run
the following commands and post the output here:
lpstat -v
driverless
driverless --std-ip
I could reproduce it now with Ondrej's PPD file, thank you very much,
Ondrej.
I also found the default PPD file for the HP Colour LaserJet CP2025dn
(the PostScript one of HPLIP), the printer of the original poster, Hugo
Squelch, thanks, Hugo.
With this I fixed it upstream now:
https://github.com
I am not able to reproduce this bug. Could anyone of you please provide
me your queue's PPD file from the /etc/cups/ppd/ directory? Thanks.
Could you please also run the command
cupsctl --debug-logging
then print a job which comes out mirrored and after that attach the file
/var/log/cups/error_
Could you attach your print queue's PPD file(s), from /etc/cups/ppd/?
Please do not compress the files, nor package them together. Thanks.
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*** This bug is a duplicate of bug 2014976 ***
https://bugs.launchpad.net/bugs/2014976
The file Dependencies.txt, automatically attached to this bug report
when you created it, shows that you ahve still the old cups-browsed
2.0b4 installed and not the new 2.0rc1. Only the latter contains my fi
I was able to reproduce the bug with the IPP printer emulation utility
ippeveprinter (package cups-ipp-utils).
It is actually 2 bugs: One is that cups-browsed (which automatically
creates a CUPS queue for your printer) sends PDF and not Apple Raster to
your printer, and your printer is slow on pro
** Changed in: cups (Ubuntu)
Status: New => In Progress
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Title:
CUPS doesnt work anymore with my HP Printer
Stat
Looking at all what you told and posted here, your printer actually does
not keep the input image size when getting jobs in PDF.
The most reliable format for printing on driverless printers is Apple
Raster. But your printer seems to simply do not print anything when
receiving Apple Raster and tell
Thanks. Please attach the PPD and error_log from that 18.04 computer.
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Title:
Everything prints approximately 2% too sma
Sorry, what I have asked you for in the previous comment is not correct
in this case, you do not need to do it. Instead, do the following:
Run the command
lpadmin -p testipp -E -v ipp://NPI61F41D.local:631/ipp/printer -m
driverless:ipp://NPI61F41D.local:631/ipp/printer -o PageSize=A4
Test th
Could you stop CUPS via
sudo systenctl stop cups
then edit your PPD file
/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_61F41D.ppd changing the
line (line 21)
*cupsFilter2: "application/vnd.cups-pdf application/pdf 200 -"
to
*%cupsFilter2: "application/vnd.cups-pdf application/pdf 200 -"
The a
I am trying to find out what exactly is happening and therefore I need
to know somewhat more.
Could you switch to debug logging via
cupsctl --debug-logging
and then print a job where the problem occurs. After that attach the
file /var/log/cups/error_log to this bug report.
Also attach your
Fix in cups-filters should already be in Ubuntu. Closing ...
** Changed in: cups (Ubuntu)
Status: New => Invalid
** Changed in: cups-filters (Ubuntu)
Status: New => Fix Released
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For printing PDFs via command line, it is "lp -o print-scaling=none
...".
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Title:
Everything prints approximately 2% too
Does Inkscape's print dialog not have something like a "Print Scaling"
option with choices like "Auto", "Auto Fill", "Fit", "Fill", and "None"?
If there is such an option you have to set it to "None", this leaves the
input document in its original size.
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Moving to the kernel.
A already the command 'echo "Test" > /dev/lp0' causes the crash, it is
not caused by CUPS, but by the implementation of /dev/lp0 which is the
kernel.
** Package changed: cups (Ubuntu) => linux (Ubuntu)
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Joel, thank you very much for your analysis and for posting Debian bug
#1016622, as the fix has to be applied in the Debian package.
** Package changed: cups (Ubuntu) => cups-filters (Ubuntu)
** Changed in: cups-filters (Ubuntu)
Status: Confirmed => Triaged
** Bug watch added: Debian Bug
Please could you post the lines containing "audit", "DENIED", and
"cupsd" or "cups-browsed" which are in your /var/log/syslog and/or your
journal here?
Try to find especially the messages which appear when you print a job
until you get the error message "No suitable Destination Host found by
cups-
Thank you very much.
As this bug can easily get worked around and as it is also fixed in
cups-filters 2.x, I will not provide a fix here. Closing ...
** Changed in: cups (Ubuntu)
Status: Incomplete => Won't Fix
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Touc
The bug itself is that the implicitclass CUPS backend used by cups-
browsed is not able to determine the correct parameters to generate
Apple Raster from the PDF input. Your printer needs 600 dpi and for some
reason 1200 dpi got sent.
In cups-filters 2.x (to appear in Ubuntu 22.10) this is fixed.
@maxroby, could you run the following command:
ipptool -tv ipps://HPF80DAC5CDC21.local:631/ipp/print get-printer-
attributes.test > attrs.txt
and attach attrs.txt. Please also post the screen output of this ipptool
command. Thanks.
** Changed in: cups (Ubuntu)
Status: New => Incomplete
-
> These two statements seem to be contradictory. If driverless printing
is more reliable, that would seem to imply that files sent directly to
the printer print more reliably than files sent through the CUPS
filters, which would seem to imply that it is the filters, not the
printer, that have bugs.
Do you have cups-filter 1.28.15 installed, which fixes bug #1967816? Or
did you try the option "pdftops-renderer=gs" as described there and
which you confirmed as fixing that bug? You do not need the option if
you have cups-filter 1.28.15 installed. Or could it be that this file
now needs the "pdft
Fixed upstream in
https://github.com/OpenPrinting/cups-filters/commit/607f5e9066
** Package changed: cups (Ubuntu) => cups-filters (Ubuntu)
** Changed in: cups-filters (Ubuntu)
Importance: Undecided => Medium
** Changed in: cups-filters (Ubuntu)
Status: New => In Progress
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Could you print your file from the command line, using
lp -d duplex file.pdf
lp -d duplex -o pdftops-renderer=gs file.pdf
file.pdf is the file you mention which does not print on your printer.
Please try the 2 command. Tell us which of them prints which of them
not.
Your log shows that the job
I your error_log I have found the following:
D [21/Mar/2022:15:08:48 +0100] [Job 312] Send-Document: client-error-
document-format-error (client-error-document-format-error)
This looks like that the printer was not able to work with the data it
received.
The printer reports that it accepts PWG R
Seems that your version of "driverless" is too old, not yet having the "
--std-ipp-uris" option (see also output of "driverless -h").
But I have found the URI you need in your error_log. Please run the
following command:
ipptool -tv ipp://EPSON0EF3E0.local:631/ipp/print get-printer-
attributes.te
Also note that the web interface of Launchpad only allows one attached
file per comment. If you want to attach more files, simply post more
comments, where the actual comment field can also stay empty in case you
wrote everything already in the comment of the first file.
e-mail answers seem to all
Thanks for the files.
For the "ipptool -tv ..." command do the following:
Run
driverless --std-ipp-uris
You get an URI for your printer in standard IPP format. Please use that
URI for the "ipptool -tv ..." command of my comment above (comment #2)
and attach the attrs.txt here.
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Could you also attach your file
/etc/cups/ppd/EPSON_ET_2810_Series.ppd
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Title:
print sent to Epson ET-2810 is not print
Please also run the command
cupsctl --debug-logging
Then print a job and as soon as it finishes/fails, copy the
/var/log/cups/error_log file and attach it to this bug report. Also do
not compress it and do not package it together with any other file.
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Please run the command
driverless
and post the output here. This should give you a network URI of your
printer.
Then run
ipptool -tv get-printer-attributes.test > attrs.txt
with replaced by the URI you got from the "driverless" command.
Please attach the resulting attrs.txt file to this bug
I have uploaded cups 2.4.1op1-1ubuntu3 with the updated patch now, and
also updated the upstream pull request:
https://github.com/OpenPrinting/cups/pull/353
Please test as soon as the update arrives.
** Changed in: cups (Ubuntu)
Status: In Progress => Fix Committed
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Thanks for all the info, it is as I expected, your cupsd.conf has
"Browsing No" because you do not use printer sharing. Then the DNS-SD
host name is not set in the daemon's internal variable DNSSDHostName and
this variable I compared with the host name of the URI of the potential
new queue to see w
** Changed in: cups (Ubuntu)
Status: New => In Progress
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Title:
cupsd crashed with SIGSEGV in __strcmp_evex()
St
Can you also attach your /etc/cups/cupsd.conf file?
And please also post the output of the command
cupsctl
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Title:
cup
Could you run the following commands:
driverless
driverless --std-ipp-uris
lpstat -v
and post the output here.
On which print queue are you printing?
Are you running cups-browsed?
Then switch CUPS into debug mode:
cupsctl --debug-logging
Print a job as you did when the crash happened. When
** Information type changed from Private to Public
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Title:
cupsd crashed with SIGSEGV in __strcmp_evex()
Status in cups
Can it be that you have earlier installed HPLIP directly from the
upstream source? The system update could have overwritten parts of that
installation and now your HPLIP does not work any more.
A safer way to have an always up-to-date HPLIP is using its Snap
version.
Go to
https://snapcraft.io/h
The problem you mention is a known CUPS problem and in the works:
https://github.com/OpenPrinting/cups/issues/176
** Bug watch added: github.com/OpenPrinting/cups/issues #176
https://github.com/OpenPrinting/cups/issues/176
** Package changed: cups-filters (Ubuntu) => cups (Ubuntu)
** Changed
As usual, submitting to early, trying again ...
This looks like that either AppArmor got more restricted in Jammy. I
will CC AppArmor folks to make them aware, but due to the holidays they
will possibly not react quickly. So I recommend to temporarily de-
activate AppArmor for CUPS and for cups-br
To the maintainers of AppArmor: Did anything change in the
default/standard AppArmor restrictions in Jammy which requires changed
in the profiles of CUPS and cups-browsed?
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups i
This looks like that either AppArmor got more restricted in Jammy. I
will CC AppArmor folks to make them aware, but due to the holidays they
will possibly not react quickly. So I recommend to temporarily de-
activate AppArmor for CUPS and for cups-browsed:
sudo apt install apparmor-utils
s
This is already fixed ages ago, closing ...
** Changed in: cups (Ubuntu)
Status: Triaged => Fix Released
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/511297
Title:
Two confirmations that the problem is solved, so I close this bug as
fixed.
Thanks for the bug report and the confirmations that it is fixed.
** Changed in: cups-pdf (Ubuntu)
Status: Confirmed => Fix Released
** Changed in: cups (Ubuntu)
Status: Confirmed => Invalid
** Changed in:
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