First, at least before your switched to the Snap package of CUPS, you
were able to use KDE Print Manager and system-config-printer to manager
your printer, create queues, set option defaults, ...?

And were you able to print from any application, including GNOME
applications like evince?

Where you still able to do all this after updating to 24.04?

When you started CUPS (still the original packages, not the Snap) you
got in your cups_snap.txt file:

    Unknown directive IdleExitTimeout on line 11 of
/etc/cups/cupsd.conf.

This directive is probably of an old version of CUPS (did you add it)
and not used any more by current CUPS.

With your further steps you have removed your /etc/cups/cupsd.conf, so
just re-installing it (and by that getting a default
/etc/cups/cupsd.conf) would most probably solve the problem.

For the CUPS Snap note that you will be able to print with it, at leat
if you have a modern enough printer, which is a driverless IPP pronter,
supporting AirPrint and Mopria. Setup is fully automatic then, not
requiring any printer setup tools.

All the comnmonly available printer setup tools, GNOME Control Center,
KDE Print Manager, and system-config-printer do not support CUPS as a
Snap, but only classically installed CUPS.

So I recommend to do the following (if there is an error, just continue
with the next commands):

    sudo snap stop cups
    sudo apt install cups 
    sudo systemctl unmask cups
    sudo systemctl enable cups
    sudo systemctl start cups
    sudo snap start cups

Do GNOME Control Center, KDE Print Manager, and system-config-printer
show your printer? Can you add print queues or change printer settings
with all these 3 tools?

Ae you able to print? From all applications? Including GNOME
applications like evince?

What is the output of the following 3 commands:

   lpstat -r
   lpstat -v
   lpstat -l -e

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

** Changed in: gnome-control-center (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/2083530

Title:
  gnome-control-center not able to add printer or make settings

Status in cups package in Ubuntu:
  Incomplete
Status in gnome-control-center package in Ubuntu:
  Incomplete

Bug description:
  don't know why, but i'm no more able to add a printer or make specific 
settings and also unable to remove it.
  Now i must switch to another app which is able to do that all.
  By the way: why i see my printer twice? It's in fact installed once only.

  Sorry, German GUI:
  https://ibb.co/Sfxz7nY

  This is from the alternate app which don't have this problem 
(KDE-System-Einstellungen):
  https://ibb.co/0CFmpwx

  If you need special informations, please advice, i will provide it.
  Oh: I'm on Ubuntu 24.04.1 LTS (AMD 64) and gnome-control-center from store in 
version 46.0.1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2083530/+subscriptions


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