So first, please try to do as described in the question I linked (this
is the text from there but "translated" to CUPS):

-----
First check that the unit file is a symlink to /dev/null

    file /lib/systemd/system/cups.service

it should return:

    /lib/systemd/system/cups.service: symbolic link to /dev/null

in which case, delete it

    sudo rm /lib/systemd/system/cups.service

Since you changed a unit file, you need to run this:

    sudo systemctl daemon-reload

now check the status:

    systemctl status cups

if it doesn't say loaded and running (if the circle is still red),
reinstall the package:

    sudo apt-get install --reinstall cups-daemon

and reload the (systemd) daemon again

    sudo systemctl daemon-reload

and check status once more

    systemctl status cups

-----

It seems that "systemctl mask ..." eliminates a file installed from a
package completely from the system. Here you should report a bug on the
systemd package.

Once done the commands above you should have recovered your system to
what it was right after the update. You should reboot then and after
that check again whether you are in the original state (GNOME -> does
not correctly communicate with CUPS, non-GNOME -> all printing-related
works correctly) and then we need to investigate the GNOME issue.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/2083530

Title:
  gnome-control-center not able to add printer or make settings

Status in cups package in Ubuntu:
  Incomplete
Status in gnome-control-center package in Ubuntu:
  Incomplete

Bug description:
  don't know why, but i'm no more able to add a printer or make specific 
settings and also unable to remove it.
  Now i must switch to another app which is able to do that all.
  By the way: why i see my printer twice? It's in fact installed once only.

  Sorry, German GUI:
  https://ibb.co/Sfxz7nY

  This is from the alternate app which don't have this problem 
(KDE-System-Einstellungen):
  https://ibb.co/0CFmpwx

  If you need special informations, please advice, i will provide it.
  Oh: I'm on Ubuntu 24.04.1 LTS (AMD 64) and gnome-control-center from store in 
version 46.0.1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2083530/+subscriptions


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