You have a defense, the buyer requested the shipping method, and the
insurance amount. You could always submit the dispute to ebay for
mediation. But since the insurance is the ultimate protection they
can't reasonably expect you to refund them more money.
Gonz wrote:
>[EMAIL PROTECTED] wrote:
>
>
>>I dont understand how the UK Royalmail/Parcelforce can be so incompetent
>>it seems. The US post office website shows the package arriving in the
>>UK on Sep 20th. The Royalmail/Parcelforce people keep pointing fingers
>>at each other saying that the other guy is handling it. And their
>>website doesnt even know that the package exists.
>>
>>-----
>>
>>U.K. Royal Mail has does this to me more than once. But the U.S. Postal
>>Service employees can be inept too. I recently paid to ship a parcel to
>>England by air mail. Apparently the postal service employee screwed up,
>>because it went by surface mail. And then it came back to me by surface
>>mail when Parcel Force screwed up the delivery. I will resend it by UPS.
>>
>>
>
>Ugh, I hope that doesnt happen here.
>
>
>
>>U.S. Postal Service will take a full year to reimburse you. I kid you
>>not. Did you and the buyer agree on postal service shipping? If so, you
>>might suggest a refund of $250 now, and $250 when the postal service
>>pays the insurance claim.
>>
>>
>>
>Thats just ridiculous, why does it take so long? He wanted to ship it
>economically. USPS was 1/3 of what UPS and FedEx wanted to charge. Of
>course, they deliver.
>
>
>
>>If shipping by postal service was your idea, then to protect your
>>reputation as a seller you probably should refund the buyer $500. Then
>>you are out of luck for a year on that money.
>>
>>
>>
>
>I might just do that for any hope of avoiding a negative. I might still
>get one because of the discrepancy between the refunded amount and the
>purchase price + shipping.
>
>
>
>>Joe
>>
>>
>>
>
>
>
--
Things should be made as simple as possible -- but no simpler.
--Albert Einstein
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