It's in the UK, ask him to wait two maybe three more weeks. It could take that long to clear customs. If it works the way the Canada to US postal shipping did the only feedback you'll get back for the Royal Mail will be delivery confirmation.
Gonz wrote: >[EMAIL PROTECTED] wrote: > > >>I can't understand why you need to know about the dispute between >>Royal Mail and Parcelforce. Your contract was with USPS to deliver a >>package to an address in the UK, so USPS's responsibility lasts right >>up until delivery. This means that their tracking system should be >>updated to show which company they handed it over to. If it was in >>customs they should know about it, although in fact customs doesn't >>usually take very long in my experience. >> >> >> >The USPS web site shows the package leaving my city on Sep 12th, >arriving in New Jersey, shipped to UK, arriving in UK on Sep 20th. So >at least it shows that it arrived in the UK, so probably no container ship. > >The fellow receiving the package has inquired about it and thats how I >found out about the Royal Mail/ParcelForce dispute. Nothing shows up >for the tracking number on their website. > > > >>Royal Mail and Parcelforce are usually pretty good and quick about >>things. Do you know for sure that the package is in the UK, or just >>handed over to the UK postal people? Perhaps USPS handed it over to >>our chaps at the dockside in New York or someplace, and it's on a >>Royal Mail container ship somewhere in the mid-Atlantic. It often >>takes several weeks for books that I've ordered from the US to arrive >>because they travel by surfacemail. >> >> >> >No, in this case it was airmail all the way to UK. But you would think >that it would have cleared customs by now and been delivered. I suspect >that customs is the hold up. > > > >>Incidentally, Royal Mail and Parcelforce are part of the same group of >>companies, so they have no excuse for blaming each other. If you need >>to raise it perhaps you could try through the parent company: >>http://www.royalmailgroup.com/portal/rmg >> >>-- >>Cheers, >> Bob >> >> >> >> >>>-----Original Message----- >>>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >>>Behalf Of Gonz >>>Sent: 10 October 2006 16:24 >>>To: Pentax-Discuss Mail List >>>Subject: ebay woes >>> >>>Sold my *istD to a fellow in the UK. He has good ebay >>>history and has >>>purchased comparable cameras via international sellers in the >>>past. He >>>sent me the money via paypal, I used it to by the K100D as a >>>backup to >>>the upcoming K10D. >>> >>>Its now been 4 weeks and the package has yet to arrive and he >>>is asking >>>for a refund. When I sent it, I asked him how much insurance >>>he wanted >>>to put on it and he said $500, since it was his nickle that was >>> >>> >>being >> >> >> >>>used to buy the insurance. Unfortunately this does not cover >>>the $650 >>>he paid for it including the grip. >>> >>>I dont understand how the UK Royalmail/Parcelforce can be so >>>incompetent >>>it seems. The US post office website shows the package >>>arriving in the >>>UK on Sep 20th. The Royalmail/Parcelforce people keep >>>pointing fingers >>>at each other saying that the other guy is handling it. And their >>>website doesnt even know that the package exists. >>> >>>Should I refund this guy $500 or the full amount he paid for it? I >>>mean, he responded $500 when I asked him how much insurance >>>he wanted on >>>it. But the problem is that I'm the one that has to collect the >>>insurance and send it to him. >>> >>>He has been patient enough to wait for the recommended amount of >>> >>> >>time >> >> >> >>>before making a complaint (4 weeks). But I'm left wondering >>>whether the >>>UK customs/mail system is just slow and we should give it more time. >>> >>>What do you guys think? >>> >>>Thanks, >>> >>>rg >>> >>>-- >>>PDML Pentax-Discuss Mail List >>>[email protected] >>>http://pdml.net/mailman/listinfo/pdml_pdml.net >>> >>> >>> >>> >> >> >> > > > -- Things should be made as simple as possible -- but no simpler. --Albert Einstein -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
