Hi,

On Thu, Mar 26, 2015 at 12:44 AM, Teddy T. <[email protected]> wrote:
>
> Do you really mean what you say or did Asus pay you for this ?!

Let's not be ridiculous. I had to look up ASUS because I'm not very
familiar with their company. Apparently they are based in Taiwan. That
means they speak an entirely different language and have an entirely
different currency than I do. While it's not impossible, it's very
very difficult for someone like that to contact and do business with
me. (Why would they?? That really IS impossible! I'm no pro.) That's
very far away from here, geographically and otherwise. Wikipedia
doesn't mention any U.S. offices either (although I'd be surprised if
they didn't have a few employees somewhere near here, not counting
Mexico).

> So if you buy a car and then you realize the windows can't open or if they
> do it prevents the lights from working we should tell you "hey you should
> have searched better, so bad for you !", is that how you think ?

I think that nobody cares about little bugs and annoyances. If all
tech products had to be perfectly bug-free, nothing would ever get
released. Unless the main feature of the product is majorly defective
or there was intentional malice directed your way, it's probably
irrelevant to them or anyone else. This is not big enough to worry
with ... unless you can prove that they directly harmed or misled you.

> As far as you should remember, computer from any brand have quite always
> been able to use several boot options, even today most of them are still
> able to do it, even those with external optical drives. And no Asus "decide"
> that their computer will still give the ability to set this boot list but if
> you do it will prevent the PC from booting because their BIOS can't handle
> it... how can you consider such a thing not being a problem ?! And if it was
> not why would Asus put the blame on FreeDOS compatibility with their BIOS !?

Maybe it's a problem, but it does seem that they presume that most
people will "only" use Windows. And that usually means gaming or
similar trivialities, hence not much need to worry too much with
booting obscure other OSes. Face it, most people don't even want to
boot anything else, much less need, much less know how. You're either
a top geek / engineer or totally crazy to mess with other things. At
least that's how the world thinks.

(EDIT: I was going to be like Jim and mention that they "recommend
Windows", same as Dell. I think I was even going to say, "Steam has
4500 games, most for Windows only", but Wikipedia does claim that
Steam for Linux now has roughly 20% of those. Gaming is very very
important to some people, and that is still "Windows only", for the
most part. Heck, Wikipedia says "ROG" stands for "Republic of Gamers"!
They probably aren't interested in ancient DOS shareware! Heck, ASUS
was only created in 1989.)

Besides, they probably don't even have those BIOS engineers on staff.
So they have to dig up old contacts, hire/pay them, and hope that they
can find (and easily fix) the bug. And that's only if everything goes
well and all is perfect. So it's not as easy as it sounds (most
likely).

> What computers are concerned : all of those with this BIOS, it means
> probably all the ROG laptops if they are all built on the same base. And no
> matter if it's a function our life depend on or not, that question should
> not even be asked, or I should say "hey, your blu-ray drive doesn't work and
> some bug prevents you to check your facebook account? Who cares, it won't
> make you loose much money, so don't complain".

Do you know how many web browsers there are in the world? And how many
major OSes? And major versions of both? Do you really think that
Facebook hasn't "broken" for at least one combination of those? In
such a fast-changing world where HTML 5 was just recently finalized?
Where web browsers seem to update every single week?

Also, do you think that "Blu-Ray" is a static standard that everybody
supports and never changes? Have you never heard of Red Ray? XL?
Multi-layer? Java? I mean, I'm no engineer, and I don't even have any
Blu-Ray drives, but even I know that it's far from simple.

Everything breaks. Some things intentionally, others not so much. It's
not easy. Honestly, I'm surprised anything works (almost).

> Seriously, when you buy something of some kind you expect it to work the way
> every other thing of this kind is working, or at least it should mention
> "sorry our bios is crap and can't handle more than one boot device, don't
> set a second boot device, we won't use it anyway and all you'll get is an
> error message".

Different things have different bugs and features. It's called
implementation details. No, they won't all behave the same. They
can't. We wish everything was perfectly working according to specs,
that they have infinite amounts of testers and engineers, but the
world is actually way more complex than that.

I'm not necessarily saying you're totally wrong or can't wish for a
fix. But I don't think suing them is going to force it.

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