WTF? That is LAME! I used it once when it was first introduced to ask a question about something on bmc.com (not product related) and it worked very well. I had a good experience with it.
Jason On Thu, Nov 7, 2013 at 8:23 AM, LJ LongWing <[email protected]> wrote: > ** > Lucky you, every time I try to use it I get an error that my support > contract doesn't allow of it and to bugger off..... > > > On Thu, Nov 7, 2013 at 9:19 AM, Tauf Chowdhury <[email protected]> wrote: > >> ** >> So in submitting a ticket to BMC, you have the option to click the "Chat >> now" button. In the spirit of trying new things, I've tried to use that >> button now the last 2-3 times I went to open a ticket. Each time, I was #1 >> in queue... however no reps joined and eventually it "timed out." Anyone >> else have similar experiences? Is this something that BMC is not putting >> too many resources into? >> >> -- >> >> >> *Tauf Chowdhury* >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
