Lucky you, every time I try to use it I get an error that my support contract doesn't allow of it and to bugger off.....
On Thu, Nov 7, 2013 at 9:19 AM, Tauf Chowdhury <[email protected]> wrote: > ** > So in submitting a ticket to BMC, you have the option to click the "Chat > now" button. In the spirit of trying new things, I've tried to use that > button now the last 2-3 times I went to open a ticket. Each time, I was #1 > in queue... however no reps joined and eventually it "timed out." Anyone > else have similar experiences? Is this something that BMC is not putting > too many resources into? > > -- > > > *Tauf Chowdhury* > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

