Totally agree. Why build a data driven system and then not use it most of the time? Either replace the selection lists with menu data or don't.
Rick On May 24, 2011 11:52 AM, "Andrew C Goodall" <[email protected]> wrote: > Confirmed it works in 7.5.01 - pretty sweet, that's a load off my mind > getting that to work. > > > > FYI - I also had to trigger the process based on a new custom status > reason, so in case anyone else has requires that then here's what you > need to do: > > > > 1. Add status reason record as value to form "SYS:Status reason > menu items" > 2. In DevStudio - Add status reason value to Form > CHG:Infrastructure change management (in order for the value to stick > when change record saved) > 3. In DevStudio - Add status reason to Form APR:SYS-Approval > Definition (in order for the value to stick when approval process config > record is saved) > 4. In DevStudio - Add status reason to Form > SHR:ARDBC_OverviewConsole and SHR:ARDBC_OverviewConsoleTemplate (in > order to see value in the overview console) > > > > Why BMC designed the status reason in this manner infuriates the heck > out of me - one simple change creates so much work. > > > > Regards, > > > > Andrew Goodall > > Software Engineer 2 | Development Services | jcpenney . www.jcp.com > <http://www.jcp.com/> > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Louise Van Hine > Sent: Tuesday, May 24, 2011 1:44 PM > To: [email protected] > Subject: Re: anyone know how to add custom approval phases > > > > ** > > That actually WORKS? Or does it only work in 7.5? I don't remember > ever being able to get past the out of box approval phases in 7.0.3 but > I'd really REALLY like to know for my own info. > > --- On Tue, 5/24/11, Rick Cook <[email protected]> wrote: > > > From: Rick Cook <[email protected]> > Subject: Re: anyone know how to add custom approval phases > To: [email protected] > Date: Tuesday, May 24, 2011, 11:25 AM > > ** You just create your own phase names by typing them in the field > instead of using the menus. Then those phase names are available in the > Mappings form. > > Rick > > On Tue, May 24, 2011 at 8:21 AM, pritch <[email protected]> wrote: > > Hi Andrew, > > Take a look at the Approval Process Configuration form. The entries in > there navigate the approval processes. I've Offlined, added and renamed > some of mine as well as adjusted the status flows (approval and > rejections). Hopefully you have a dev or test env to play around with > this. Once you have the process coniguration done, you'll obviously > need > to create the approval mappings. If I remember right, the changes to > the > Phase names came through to the approval mapping form. But I'm having a > senior moment here so I don't recall if I had to adjust a menu > somewhere. > Check out the menu behind the Phase name in the approval mapping form to > be > sure of where the menu comes from. > > Hope this gives you a start. > > On Tue, 24 May 2011 09:24:00 -0400, Andrew C Goodall > <[email protected]> > wrote: >> Thanks Louise - that's how I originally had it configured. >> >> But the customer wants to the status of the change request to move > from >> scheduled to review to scheduled to approval then to scheduled after >> each level, and as far as I can see you can't do that, it will stay in >> the begin status until all the levels of approval are complete for > that >> phase. >> >> >> >> Regards, >> >> >> >> Andrew Goodall >> >> Software Engineer 2 | Development Services | jcpenney . www.jcp.com >> <http://www.jcp.com/> >> >> ________________________________ >> >> From: Action Request System discussion list(ARSList) >> [ma_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > </pre><font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br><pre> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
