Thanks, I just saw the KB article myself. On Mon, Jun 29, 2009 at 1:08 PM, Thad K Esser <[email protected]> wrote:
> We just had the same question a few weeks ago. BMC has a kb article on it > (KM-000000012134) that reads: > > "This is a limitation of HTML code in and of itself for form input > tags of text and textarea. These types of fields do not allow for active > hyperlinks to be displayed. The fields would have to be displayed as > something other than a text form field or a textarea form field in html > code for it to work." > > and then they give a workaround that wasn't worth using for us. > > Hope that helps. > Thad Esser > Remedy Developer > "Did you ever wonder why we had to run for shelter when the promise of a > brave new world unfurled beneath a clear blue sky?" - Pink Floyd > > > |------------> > | From: | > |------------> > > > >--------------------------------------------------------------------------------------------------------------------------------------------------| > |Charles Baldi <[email protected]> > | > > > >--------------------------------------------------------------------------------------------------------------------------------------------------| > |------------> > | To: | > |------------> > > > >--------------------------------------------------------------------------------------------------------------------------------------------------| > |[email protected] > | > > > >--------------------------------------------------------------------------------------------------------------------------------------------------| > |------------> > | Date: | > |------------> > > > >--------------------------------------------------------------------------------------------------------------------------------------------------| > |06/29/2009 07:42 AM > | > > > >--------------------------------------------------------------------------------------------------------------------------------------------------| > |------------> > | Subject: | > |------------> > > > >--------------------------------------------------------------------------------------------------------------------------------------------------| > |Re: Display URL as hyperlink in Mid-Tier just as in Windows client > | > > > >--------------------------------------------------------------------------------------------------------------------------------------------------| > |------------> > | Sent by: | > |------------> > > > >--------------------------------------------------------------------------------------------------------------------------------------------------| > |"Action Request System discussion list(ARSList)" <[email protected]> > | > > > >--------------------------------------------------------------------------------------------------------------------------------------------------| > > > > > > ** > Yes, that's correct. The web view shows the URL as text and not a link. > > Chuck > > On Mon, Jun 29, 2009 at 10:33 AM, Howard Richter <[email protected]> > wrote: > ** > Chuck, > > Are you saying that the url in the view via the web is just displayed as > text and not a link? > > Strange. > > On Mon, Jun 29, 2009 at 10:22 AM, Charles Baldi <[email protected]> wrote: > ** > Hello all, > We have put URL text into the Notes field of the Task template to > reference various checklist documents that a task assignee should work > with. The customer has noticed that when viewing the resultant task in > the Windows client, the URL text is displayed as a hyperlink and when > clicked will launch a browser to the target file (they like this > behavior). However, when the same task is viewed from the Mid-Tier, the > text is *not* rendered as a hyperlink but as plain text. Does anyone > know if there is a way to have the Mid-Tier "interpret" these URL text > strings as hyperlinks? I suppose I could put anchor tags around the > text and build my own link (have not tried it yet) but I want it to work > the same in the Windows and Mid-Tier clients. > > Any ideas? I'm hoping for an uncomplicated solution as this is not a > critical feature, just a nice-to-have. > > ARS 7.1, p5 > ITSM 7.0.3 p8 > > Thanks in advance. > > Chuck Baldi > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [email protected] > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > > > *IMPORTANT NOTICE: This communication, including any attachment, contains > information that may be confidential or privileged, and is intended solely > for the entity or individual to whom it is addressed. If you are not the > intended recipient, you should delete this message and are hereby notified > that any disclosure, copying, or distribution of this message is strictly > prohibited. Nothing in this email, including any attachment, is intended to > be a legally binding signature. > * > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
