Hello all,
We have put URL text into the Notes field of the Task template to reference
various checklist documents that a task assignee should work with.  The
customer has noticed that when viewing the resultant task in the Windows
client, the URL text is displayed as a hyperlink and when clicked will
launch a browser to the target file (they like this behavior).  However,
when the same task is viewed from the Mid-Tier, the text is *not* rendered
as a hyperlink but as plain text.  Does anyone know if there is a way to
have the Mid-Tier "interpret" these URL text strings as hyperlinks?  I
suppose I could put anchor tags around the text and build my own link (have
not tried it yet) but I want it to work the same in the Windows and Mid-Tier
clients.

Any ideas?  I'm hoping for an uncomplicated solution as this is not a
critical feature, just a nice-to-have.

ARS 7.1, p5
ITSM 7.0.3 p8

Thanks in advance.

Chuck Baldi

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