Yes, that's correct.  The web view shows the URL as text and not a link.

Chuck

On Mon, Jun 29, 2009 at 10:33 AM, Howard Richter <[email protected]> wrote:

> ** Chuck,
>
> Are you saying that the url in the view via the web is just displayed as
> text and not a link?
>
> Strange.
>
> On Mon, Jun 29, 2009 at 10:22 AM, Charles Baldi <[email protected]> wrote:
>
>> **
>>  Hello all,
>> We have put URL text into the Notes field of the Task template to
>> reference various checklist documents that a task assignee should work
>> with.  The customer has noticed that when viewing the resultant task in the
>> Windows client, the URL text is displayed as a hyperlink and when clicked
>> will launch a browser to the target file (they like this behavior).
>> However, when the same task is viewed from the Mid-Tier, the text is *not*
>> rendered as a hyperlink but as plain text.  Does anyone know if there is a
>> way to have the Mid-Tier "interpret" these URL text strings as hyperlinks?
>> I suppose I could put anchor tags around the text and build my own link
>> (have not tried it yet) but I want it to work the same in the Windows and
>> Mid-Tier clients.
>>
>> Any ideas?  I'm hoping for an uncomplicated solution as this is not a
>> critical feature, just a nice-to-have.
>>
>> ARS 7.1, p5
>> ITSM 7.0.3 p8
>>
>> Thanks in advance.
>>
>> Chuck Baldi
>> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
>> Are"_
>
>
>
>
> --
> Howard Richter
> Red Hat Certified Technician
> CompTIA Linux+ Certified
> ITIL Foundation Certified
> E-Mail = [email protected]
> LinkedIn Profile = http://www.linkedin.com/in/hbr4270
> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
> Are"_

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