Let me guess, you all practice separation of duties, and you are
assigned to the production environment, so he will not let you touch the
development environment?

 

I'm betting this isn't the case, because if it were, then I could only
assume that you would have someone you would know of who has access to
the development server.

 

Thanks,

 

Gary Opela, Jr., RSP

Remedy Engineer

Leader Communications, Inc.

http://www.5pointleader.com

http://www.lcibest.com

Best Product, Best People, Best PriceTM

An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
Sent: Monday, April 28, 2008 3:02 PM
To: [email protected]
Subject: Re: Administrative Access

 

I am referring to AR System admin privileges NOT OS Level priveleges

 

In a message dated 4/28/2008 12:59:57 P.M. Pacific Daylight Time,
[EMAIL PROTECTED] writes:

        ** 

        Kathy,

         

        Are you referring to AR System admin privileges within the
development server or admin privileges at the OS level?

         

        Dave

         

        
________________________________


        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris
        Sent: Monday, April 28, 2008 3:56 PM
        To: [email protected]
        Subject: Re: Administrative Access

        ** 

        This person doesn't even know Remedy at all.

         

        In a message dated 4/28/2008 12:53:06 P.M. Pacific Daylight
Time, [EMAIL PROTECTED] writes:

                ** Well, if one is a developer, and one is prevented
from using the development tool, it would be complete one's assigned
task, I would think.  Perhaps if you asked this other person to show you
how it can be done in the absence of admin access, that should clear it
up one way or another.
                
                Rick

                On Mon, Apr 28, 2008 at 12:44 PM, Kathy Morris
<[EMAIL PROTECTED]> wrote:

                ** 

                User with administrative access.

                 

                In a message dated 4/28/2008 12:43:55 P.M. Pacific
Daylight Time, [EMAIL PROTECTED] writes:

                        ** Are you talking about a user with
administrative access into Remedy, or to the server itself? 

                        
                        
                        Rick

                        On Mon, Apr 28, 2008 at 12:35 PM, Kathy Morris
<[EMAIL PROTECTED]> wrote:

                        ** 

                        Hi All,

                         

                        I am trying to integration Crystal XI with
Remedy - the person I work with is giving me a hard time about
Administrative access to the DEVELOPMENT Server.  I don't believe that I
can build the algorithms, and integrate Remedy with Crystal without this
access.  Is there some way this can be done - its a development server.
I am a Remedy Developer - never experienced not having access to dev. 

                         

                         

                        
                        
                        

                        
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