On 10/10/06, Gonz, discombobulated, unleashed:

>Sold my *istD to a fellow in the UK.  He has good ebay history and has 
>purchased comparable cameras via international sellers in the past.  He 
>sent me the money via paypal, I used it to by the K100D as a backup to 
>the upcoming K10D.
>
>Its now been 4 weeks and the package has yet to arrive and he is asking 
>for a refund.  When I sent it, I asked him how much insurance he wanted 
>to put on it and he said $500, since it was his nickle that was being 
>used to buy the insurance.  Unfortunately this does not cover the $650 
>he paid for it including the grip.
>
>I dont understand how the UK Royalmail/Parcelforce can be so incompetent 
>it seems.  The US post office website shows the package arriving in the 
>UK on Sep 20th.  The Royalmail/Parcelforce people keep pointing fingers 
>at each other saying that the other guy is handling it.  And their 
>website doesnt even know that the package exists.
>
>Should I refund this guy $500 or the full amount he paid for it?  I 
>mean, he responded $500 when I asked him how much insurance he wanted on 
>it.  But the problem is that I'm the one that has to collect the 
>insurance and send it to him.
>
>He has been patient enough to wait for the recommended amount of time 
>before making a complaint (4 weeks).  But I'm left wondering whether the 
>UK customs/mail system is just slow and we should give it more time.
>
>What do you guys think?

Very unusual to be like this. Normally our mail from North America is
very fast. I ordered an exterior cell phone antennae from Wisconsin and
it arrived in three days flat. I've had packages from the states (lenses
etc) arrive in 5 days. I suppose it does happen sometimes, but I
normally find our postal service to be of good quality. Ask Gianfranco
about the Italian post !!  ;-)

I think it might be lost forever after 4 weeks....BUT I *have* had
something turn up after 6 weeks before. Probably spent a few of those
weeks between a couple of canvas bags or something in a sorting office....

HTH

-- 


Cheers,
  Cotty


___/\__
||   (O)   |     People, Places, Pastiche
||=====|    http://www.cottysnaps.com
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