Please do not remove the "Re:" from your replies or change
subject lines.  This is confusing for those that need to use
the archives.

I replied to this in the email you just replied to that you
changed the subject line on.
--------
FIRST, BE SURE it's a v*rus. Go here
http://housecall.trendmicro.com and
let it scan your HD. Be SURE you select ALL of your folders,
EVERYTHING in
the scan.

Even though it may not be a v-irus, reformatting might be all
that will fix
the problems. First let us know what the results are then you
can go from
there.
---------

There was no point in going through steps to reformat if you
don't need to reformat.  That would be a last resort.  It
would also depend on if you are infected or not.  That's why I
said to let us know what the scan showed.  Since you can't run
the scan, then update your AV software again now (there were
2+ updates for most AV programs in 2 days) and scan everything
on your HD.

The easiest and fastest way to reformat is to use the HD
manufacturer's utility & boot from it.  But you don't want to
use that if you're infected with a boot v-irus.  There is
usually a "write zeros to drive" on the floppy, but I'm not
sure if that will fix a potential boot sector v-irus.  The
best way is to let your AV software fix it.  If it cannot,
then sometimes a LLF (low level format) must be done as a last
resort, but I'd try Fdisk first.  A LLF can sometimes destroy
info the manufacturer places on the HD for ID purposes.

All this is moot if you don't have a v-irus.  If you just want
to reformat anyway, then OK.  But there are other things you
can try to possibly fix any problems you may have if a virus
is not involved that you should try first.

I had a similar problem at the Housecall site that I posted
about a couple of weeks back.  I found out it was one of my
HD's that was doing it.  The scan would not finish, or lockup,
or the PC would restart by itself!  The PC would also restart
when I tried to do a scan with my native AV software!  I
narrowed it down to my 2nd HD (the one for storage) and some
folders I had hidden with "HideXP" or something like
that....OR, a HUGE folder that was about 800mb in size.  I
believe I decided it was the large folder that was doing it
because it will scan OK now with HideXP still in use.

Since the scan won't even start in your case, it could be more
of a true HD problem and not just a specific corrupted folder.
Run scandisk, then try the scan again.
-Clint

God Bless Us All
Clint Hamilton, Owner
Want to exchange links with us?
http://OrpheusComputing.com )

----- Original Message ----- 
From: "knightwriter" <[EMAIL PROTECTED]>


I have went here http://housecall.trendmicro.com many times
and the scan will not start. Has anyone else had this problem
or is it just me. Thank you, Sandy

I didn't get a answer yet probably because I wasn't very
clear. What is the best and most complete way to format a hard
drive. That will erase all files and vi***s if they are there.
I'd do the fdisk command but wanted to make sure first what
was the safest way. I'll then reinstall win98 second edition.

Thank you again, Sandy
============= PCWorks Mailing List =================
Don't see your post? Check our posting guidelines &
make sure you've followed proper posting procedures,
http://pcworkers.com/rules.htm
Contact list owner <[EMAIL PROTECTED]>
Unsubscribing and other changes: http://pcworkers.com
=====================================================

Reply via email to