I think that depends on your hardware and business strategy coupled with customer support. Going from 5 to 8 is like going from a packer to a hummer
Sent from my iPhone On Nov 29, 2012, at 16:15, Jason Miller <[email protected]> wrote: > ** I am very comfortable with v8. I am building a new ITSM 8 environment > that we'll hopefully go live with (it seems we build more environments that > don't get used i.e.ITSM 7.5, ITSM 7.6.04). We keep building the latest and > greatest waiting for the time our IT dept is ready to use some of it. Maybe > subconsciously that is why I am ok with the latest, because I deep down I > know our new 8 environment won't get used :) > > Jason > > > On Thu, Nov 29, 2012 at 9:25 AM, John Sundberg > <[email protected]> wrote: > ** General question… > > What would you rather be running? > > An unsupported version that you have used successfully for 5+ years? > or > A supported version of the "latest" version? > > > -John > > > > > On Thu, Nov 29, 2012 at 11:06 AM, Longwing, LJ CTR MDA/IC > <[email protected]> wrote: > Matthew, > Going out of support can have many impacts. Depending on what your corporate > direction is, and the criticality of your system, your company may have a > policy that you MUST be up to date on patches/versions of software if for no > other reason than security. They typically seem to want someone to escalate > an issue to if a problem exists that is causing an outage. Neither of these > would be possible if you stay on your current version beyond the EOL. > > Outside of that aspect of it, 7.5 was a stable version in general, and isn't > prone to crashing on a regular basis, so if you drop out of support, then you > aren't likely to have a system just dying on you regularily. > > On a separate note though, BMC in the past has required you to basically 'pay > back rent' when you stop support, and then re-start at a later date...so the > general 'savings' don't end up materializing if that is the thought behind > potentially dropping support. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Moellmer, Matthew > Sent: Thursday, November 29, 2012 10:01 AM > To: [email protected] > Subject: BMC Support/EOL > > ** > > Hello all, > > > > I don't post a lot here but I do read a lot. Currently we are on version 7.5 > which is scheduled for end of life 2nd qtr. 2013 I think. While trying to get > a project moving and get the system upgraded I have found that we may not be > given/granted all of the tools we need to make the move successfully. With > that being said, has anyone dealt with BMC and falling out of support > completely? This is something I haven't had to deal with in the past and if > it comes down to it I am just wondering if any other customers have had to > deal with this and what to expect. I am already working with BMC on this, so > I am just looking for an outside opinion from others that may have dealt with > this. > > > > Matthew Moellmer > > > > This e-mail transmission contains information that is confidential and may be > privileged. > It is intended only for the addressee(s) named above. If you receive this > e-mail in error, please do not read, copy or disseminate it in any manner. > If you are not the intended recipient, any disclosure, copying, distribution > or use of the contents of this information is prohibited. Please reply to the > message immediately by informing the sender that the message was misdirected. > After replying, please erase it from your computer system. Your assistance in > correcting this error is appreciated. > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > -- > John Sundberg > > Kinetic Data, Inc. > "Your Business. Your Process." > > Save The Date! Second Annual KEG (Kinetic Enthusiasts Group) > Feb. 25th - March 1st in Denver, CO. For more information click here - KEG > > 651-556-0930 I [email protected] > www.kineticdata.com I community.kineticdata.com > > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
