I won't worry too much. As long as BMC knows that you have an upgrade path and you are up on you are current on your maintenance it's not like they will just not take your call and help you out.
Tommy Morris CMDB Certified Specialist Director of IT Service Management [cid:[email protected]]<http://www.pinebreeze.com/> [email protected]<https://exg5.exghost.com/owa/redir.aspx?C=1d40184b0dc44e86917981c2ecb56197&URL=mailto%3atommy.morris%40pinebreeze.com> 817.727.1021 - mobile 972.899.2366 - office 972.899.2898 - fax From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Moellmer, Matthew Sent: Thursday, November 29, 2012 11:01 AM To: [email protected] Subject: BMC Support/EOL ** Hello all, I don't post a lot here but I do read a lot. Currently we are on version 7.5 which is scheduled for end of life 2nd qtr. 2013 I think. While trying to get a project moving and get the system upgraded I have found that we may not be given/granted all of the tools we need to make the move successfully. With that being said, has anyone dealt with BMC and falling out of support completely? This is something I haven't had to deal with in the past and if it comes down to it I am just wondering if any other customers have had to deal with this and what to expect. I am already working with BMC on this, so I am just looking for an outside opinion from others that may have dealt with this. Matthew Moellmer This e-mail transmission contains information that is confidential and may be privileged. It is intended only for the addressee(s) named above. If you receive this e-mail in error, please do not read, copy or disseminate it in any manner. If you are not the intended recipient, any disclosure, copying, distribution or use of the contents of this information is prohibited. Please reply to the message immediately by informing the sender that the message was misdirected. After replying, please erase it from your computer system. Your assistance in correcting this error is appreciated. _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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