I don't think they are considering dropping support but are worried their current version will not be supported before they are ready to upgrade.
Jason On Thu, Nov 29, 2012 at 10:56 AM, Jlbess <[email protected]> wrote: > ** > I've worked in a few places that have cancelled support. Not a big deal > except if your NIC dies and you have to replace it. For VMs, make sure you > have a custom MAC and for physical machines, there are Mac spoofing apps > that will let you put in your old address. > > Last time I checked, if you want to renew support within 2 years, you have > to back pay. After 2 years you have to rebuy the apps. I know columnIT > provides alternative support, if you need to renew down the road, compare > the cost with them. > > Bottom line, if you don't use support and have no plans to upgrade in the > next 5 years, you can save some money. > > Jason > > > > On Nov 29, 2012, at 12:25 PM, John Sundberg <[email protected]> > wrote: > > ** General question… > > What would you rather be running? > > An unsupported version that you have used successfully for 5+ years? > or > A supported version of the "latest" version? > > > -John > > > > > On Thu, Nov 29, 2012 at 11:06 AM, Longwing, LJ CTR MDA/IC < > [email protected]> wrote: > >> Matthew, >> Going out of support can have many impacts. Depending on what your >> corporate direction is, and the criticality of your system, your company >> may have a policy that you MUST be up to date on patches/versions of >> software if for no other reason than security. They typically seem to want >> someone to escalate an issue to if a problem exists that is causing an >> outage. Neither of these would be possible if you stay on your current >> version beyond the EOL. >> >> Outside of that aspect of it, 7.5 was a stable version in general, and >> isn't prone to crashing on a regular basis, so if you drop out of support, >> then you aren't likely to have a system just dying on you regularily. >> >> On a separate note though, BMC in the past has required you to basically >> 'pay back rent' when you stop support, and then re-start at a later >> date...so the general 'savings' don't end up materializing if that is the >> thought behind potentially dropping support. >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) [mailto: >> [email protected]] On Behalf Of Moellmer, Matthew >> Sent: Thursday, November 29, 2012 10:01 AM >> To: [email protected] >> Subject: BMC Support/EOL >> >> ** >> >> Hello all, >> >> >> >> I don't post a lot here but I do read a lot. Currently we are on version >> 7.5 which is scheduled for end of life 2nd qtr. 2013 I think. While trying >> to get a project moving and get the system upgraded I have found that we >> may not be given/granted all of the tools we need to make the move >> successfully. With that being said, has anyone dealt with BMC and falling >> out of support completely? This is something I haven't had to deal with in >> the past and if it comes down to it I am just wondering if any other >> customers have had to deal with this and what to expect. I am already >> working with BMC on this, so I am just looking for an outside opinion from >> others that may have dealt with this. >> >> >> >> Matthew Moellmer >> >> >> >> This e-mail transmission contains information that is confidential and >> may be privileged. >> It is intended only for the addressee(s) named above. If you receive this >> e-mail in error, please do not read, copy or disseminate it in any manner. >> If you are not the intended recipient, any disclosure, copying, >> distribution or use of the contents of this information is prohibited. >> Please reply to the message immediately by informing the sender that the >> message was misdirected. After replying, please erase it from your computer >> system. Your assistance in correcting this error is appreciated. >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> > > > > -- > > *John Sundberg* > Kinetic Data, Inc. > "Your Business. Your Process." > > *Save The Date! *Second Annual KEG (Kinetic Enthusiasts Group) > Feb. 25th - March 1st in Denver, CO. For more information click here - > KEG<http://www.kineticdata.com/Events/KEG.html> > > 651-556-0930 I [email protected] > www.kineticdata.com I community.kineticdata.com > > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
