See my post and those of others from 29 June 2011 when we discussed this. It does work (even on a system upgraded from 7.0.03.009 to 7.6.04.01) via the mid-tier, it does use a web report - not a crystal report - and the only thing it does that is a problem is to use an A4 or A2 format - something you will almost never find in a U. S. printer.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Bharad w Sent: Wednesday, July 13, 2011 12:58 PM To: [email protected] Subject: Print button not working on Midtier Hi, "we are facing an Issue with the Print Button"When clicking the "Print" button at the bottom of an incident nothing shows up. any suggestions are appreciated. Thanks in advance. environment is 7.6.04 patch1. Thanks _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
