We replaced it with a button that launches to an external SQL SSRS report.
Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Bharad w Sent: Wednesday, July 13, 2011 1:54 PM To: [email protected] Subject: Re: Print button not working on Midtier ** can I know any solution for this Issue , any help is appreciated. On Wed, Jul 13, 2011 at 12:42 PM, Mahesh <[email protected]> wrote: ** Print functionality works on the "Mid-Tier" and as well as on the "BMC Remedy User" on ITSM 7.6.0x. Thanks Mahesh On Wed, Jul 13, 2011 at 1:01 PM, Roger Justice <[email protected]> wrote: ** The print button only works in the client tool since it is calling a Crystal Report. -----Original Message----- From: Bharad w <[email protected]> To: arslist <[email protected]> Sent: Wed, Jul 13, 2011 1:58 pm Subject: Print button not working on Midtier Hi, "we are facing an Issue with the Print Button"When clicking the "Print" button at the bottom of an incident nothing shows up. any suggestions are appreciated. Thanks in advance. environment is 7.6.04 patch1. Thanks ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> attend wwrug11 www.wwrug.com <http://www.wwrug.com/> ARSList: "Where the Answers Are" _attend WWRUG11 www.wwrug.com <http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com <http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ </pre><font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br><pre> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

