when I am clicking print button  we can able to find the following  active
links --- any help is appreciated.


ActiveLink: SHR:SHR:Print-UT-PrintPrinter_085 - Wed Jul 13 2011 1:09:58 PM

False actions:

ActiveLink: SHR:SHR:Print-CheckLocale_090 - Wed Jul 13 2011 1:09:58 PM

True actions:

True action: 
{char}:F(1000003608).S({char}expr:({unbound}fieldquery:F(160).Query(3,2,{qual:"('2000010'
= $SCHEMA$) AND ('160' = $LOCALE$)",ids:[-21, -5]},@,Report)));

 action 0

  Set-fields 1000003608 =

ActiveLink: SHR:SHR:Print-CheckLocale_095 - Wed Jul 13 2011 1:09:58 PM

True actions:

True action: 
{char}:F(1000003763).S({char}expr:({char}function:ARFuncRTrim({char}expr:({char}function:ARFuncReplace({char}expr:({char}function:ARFuncLeft({char}expr:({char}keyword:$LOCALE$),
{integer}expr:({integer}goattype:IntegerType 2 3))),
{char}expr:({char}goattype:CharType 4 _),
{char}expr:({char}goattype:CharType 4
))))));{char}:F(1000003608).S({char}expr:({unbound}fieldquery:F(160).Query(3,2,{qual:"('2000010'
= $SCHEMA$) AND ('160' = $1000003763$)",ids:[1000003763,
-5]},@,Report)));{char}:F(1000003608).S({char}expr:({char}fieldid:Char:1000003763));

 action 0

  Set-fields 1000003763 = en

 action 1

  Set-fields 1000003608 =

 action 2

  Set-fields 1000003608 = en

ActiveLink: SHR:SHR:Print-CheckLocale-SetDflt-EN_100 - Wed Jul 13 2011
1:09:58 PM

False actions:

ActiveLink: SHR:SHR:Print-TicketPrinting_110 - Wed Jul 13 2011 1:09:58 PM

True actions:

True action: ARACTProcess("PERFORM-ACTION-SET-PREFERENCE 23235 1",
1);ARACTOpenReportWindow("$-6$", "$1000003611$", "", New, 9,
{qual:"5\\1000003613\\",extids:[1000003613]}, true,
{t:1,m:"",n:9296,a:""}, true, , [], repParams, null, null,
SHR:SHR:Print-TicketPrinting_110, 1,
[Timestamp=1307156138])ARACTMessage(1, 9296, false, );

 action 0

ARACTProcess("PERFORM-ACTION-SET-PREFERENCE 23235 1", 6", 1)

 action 1

ARACTOpenReportWindow(6, $-6$, $1000003611$, , New, 9, [object
Object], 1, 1, , [object
Object],null,null,SHR:SHR:Print-TicketPrinting_110, 1,
[Timestamp=1307156138])

ActiveLink: HPD:INC:PFWorkLog_100_Refresh - Wed Jul 13 2011 1:10:00 PM

False actions:



On Wed, Jul 13, 2011 at 1:06 PM, Mahesh <[email protected]> wrote:

> ** You will need to analyze the Active Link logs.
>
> Thanks
> Mahesh
>
> On Wed, Jul 13, 2011 at 1:53 PM, Bharad w <[email protected]>wrote:
>
>> ** can I know any solution for this Issue , any help is appreciated.
>>
>>
>> On Wed, Jul 13, 2011 at 12:42 PM, Mahesh <[email protected]> wrote:
>>
>>> ** Print functionality works on the "Mid-Tier" and as well as on the
>>> "BMC Remedy User" on ITSM 7.6.0x.
>>>
>>>
>>> Thanks
>>> Mahesh
>>>
>>>
>>> On Wed, Jul 13, 2011 at 1:01 PM, Roger Justice <[email protected]>wrote:
>>>
>>>> ** The print button only works in the client tool since it is calling a
>>>> Crystal Report.
>>>>
>>>>
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: Bharad w <[email protected]>
>>>> To: arslist <[email protected]>
>>>> Sent: Wed, Jul 13, 2011 1:58 pm
>>>> Subject: Print button not working on Midtier
>>>>
>>>> Hi,
>>>>  "we are facing an Issue with the Print Button"When clicking the "Print" 
>>>> button
>>>> at the bottom of an incident nothing shows up. any suggestions are 
>>>> appreciated.
>>>> Thanks in advance. environment is 7.6.04 patch1.
>>>>
>>>> Thanks
>>>>
>>>> _______________________________________________________________________________
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>>>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>
>>>
>>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>
>>
>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>

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