Or - and that will be the nicest solution - remove all but the five flashboards you'd like your users to see from the consoles. Otherwise the users will still be confronted with ugly error messages.
Regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Thu, Mar 26, 2009 at 10:04, P Romain ARSlist < [email protected]> wrote: > ** > > Tina, > > > > If you restart your web server then the count resets. > > > > After that, if anyone opens a form with a flashboard on it then as the > flashboard displays the flashboard count will increment. > > > > When 5 flashboards have been displayed then an attempt to view a 6th will > give the message you see. > > > > You can control this by restarting the web server then immediately opening > the five flashboards you want users to see. > > > > Cheers > > > > Peter > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *tina flores > *Sent:* 25 March 2009 21:21 > *To:* [email protected] > *Subject:* Flashboard License Clarification > > > > ** Hi All, Can anyone clarify the use of the five "free" flashboard that > comes during install of ARS 7/ITSM 7. Based on the BMC Documentation, it > says: “If you try to view more than five flashboards with an unlicensed BMC > Remedy Flashboards product, you will receive an error message to let you > know that you have exceeded the maximum number of flashboards allowed.” I'm > getting "ARERR 3608:You have exceeded the allowed usage of Flashboards. > Please obtain a license if you wish to continue using Flashboards." after > only viewing the third flashboard and this happens when there were more than > 5 concurrent users in the server. So it could be both factors but I need to > get that verified. I just observed that I don’t get the error in another > environment (I’m currently the only user) when I view the flashboards. Can > anyone clarify why this scenario happens to me? Thank! Tina > ------------------------------ > > View this message in context: Flashboard License > Clarification<http://n2.nabble.com/Flashboard-License-Clarification-tp2535086p2535086.html> > Sent from the ARS (Action Request System) mailing list > archive<http://n2.nabble.com/ARS-%28Action-Request-System%29-f1093659.html>at > Nabble.com. > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
