Hi All, Can anyone clarify the use of the five "free" flashboard that comes during install of ARS 7/ITSM 7.
Based on the BMC Documentation, it says: “If you try to view more than five flashboards with an unlicensed BMC Remedy Flashboards product, you will receive an error message to let you know that you have exceeded the maximum number of flashboards allowed.” I'm getting "ARERR 3608:You have exceeded the allowed usage of Flashboards. Please obtain a license if you wish to continue using Flashboards." after only viewing the third flashboard and this happens when there were more than 5 concurrent users in the server. So it could be both factors but I need to get that verified. I just observed that I don’t get the error in another environment (I’m currently the only user) when I view the flashboards. Can anyone clarify why this scenario happens to me? Thank! Tina -- View this message in context: http://n2.nabble.com/Flashboard-License-Clarification-tp2535086p2535086.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

