Take a little time to produce a set of steps that you take that leads to
the problem. It will then aid people in diagnosing the issue. Answer the
following as thoroughly as you can, please.

When you insert the disc, does it come up with a dialog like the
attached screen shot? (Before you try to do anything within Synaptic)

Is it with one particular installation media? Or several.

Is it media you have purchased/been sent by Canonical, or that you have
created yourself from ISO images?

Do you get issues with CDs/DVDs other than in this scenario?

** Attachment added: "distromedia.png"
   http://launchpadlibrarian.net/15836654/distromedia.png

-- 
Synaptic add cd does not work
https://bugs.launchpad.net/bugs/243866
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