I was not able to reproduce this on my machine, which has a Renesas chip
for the USB 3.0 ports. Kernel is "3.2.0-27-generic".
No xHCI error, no problems with mode switching ...
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Hmm, after revisiting this whole thing, my conclusion is that if not
even the "eject" tool works on a USB3 port, the issue must be in the
kernel driver and/or hardware.
I will try to evoke this bug on my new machine.
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See my comments above. I tested the compat 0/1 lib without any luck.
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Title:
Modeswitching modem not working in USB 3.0 port
To manage notificati
I have suggested previously to have a look at libusb (0 and 1). Are
there any results yet?
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Title:
Modeswitching modem not working in USB 3.0 port
** Changed in: linux (Ubuntu)
Status: New => Triaged
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Title:
Modeswitching modem not working in USB 3.0 port
To manage notifications about
** Changed in: linux
Status: New => Confirmed
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Title:
Modeswitching modem not working in USB 3.0 port
To manage notifications about this b
Same problem in kernel 3.6.0-030600rc4-generic.
** Tags removed: needs-upstream-testing
** Tags added: kernel-bug-exists-upstream
** Changed in: linux (Ubuntu)
Status: Incomplete => New
** Tags added: running-unity
** Description changed:
Modem switches fine in USB2 ports, but when co
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.6 kernel[0] (Not a kernel in the daily directory) and install both
the linux-image and linux-image-extra .deb packages.
Once you've tested the upstrea
I think I disabled the CD on the modem I tested in comment #84. Another
HUAWEI modem fails in the USB 3 port, but works in USB 2 ports.
** Tags added: quantal
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Are you able to test it using the latest alpha/beta or daily image live
CD/usb of Ubuntu 10.10 (quantal). I was unable to reproduce it using the
latest Quantal updates.
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And the usb_modeswitch.log :
** Attachment added: "usb_modswitch.log"
https://bugs.launchpad.net/ubuntu/+source/usb-modeswitch/+bug/979697/+attachment/3294386/+files/usb_modswitch.log
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Here is the syslog :
** Attachment added: "syslog.txt"
https://bugs.launchpad.net/ubuntu/+source/usb-modeswitch/+bug/979697/+attachment/3294380/+files/syslog.txt
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Syslog and usbmodeswitch log with debug enabled.
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Title:
Modeswitching modem not working in USB 3.0 port
To manage notifications about this bug g
I too have this problem,
My config Asus ZenBook Prime UX-31A, and USB modems are Huawei E372 and
an old Qualcomm Icon 7.2, both modems have problems switching unless
already plugged in at boot time.
What kinf of information (logs or other) can I give you to help solving
this bug ?
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: usb-modeswitch (Ubuntu)
Status: New => Confirmed
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Title
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: libusb (Ubuntu)
Status: New => Confirmed
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Title:
Mode
apport information
** Description changed:
Modem switches fine in USB2 ports, but when connected to USB3 port, it
does not work.
The log says it is switching:
Apr 12 10:42:11 marius-T1005 usb_modeswitch: switching device 19d2:0166 on
006/0
02
but the USB device ID does not c
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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Title:
Mod
It might be a case of the modem not adhering to the standards. I
remember a similar problem with Huawei sticks, exposed when the 2.6.32
kernel started to enforce protocols more strictly.
Anyway, this is well over my head and should probably go to the "linux-
usb" mail list.
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Tested with kernel 3.4.0 rc5, so marking as Linux kernel upstream.
** Also affects: linux
Importance: Undecided
Status: New
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Title:
Mod
May 2 12:05:15 marius-T1005 kernel: [18791.997154] xhci_hcd :02:00.0:
ERROR Transfer event TRB DMA ptr not part of current TD
May 2 12:05:31 marius-T1005 kernel: [18807.996898] sr 4:0:0:0: Device offlined
- not ready after error recovery
May 2 12:05:41 marius-T1005 udevd[9591]: timeout 'cd
Did you try the "eject" tool yet when on the 3.0 port?
# eject /dev/sr0
Is there a difference in the "dmesg" output if you plug into the 2.0
port?
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Did not help, but it seems there in fact are some error messages from
xhci in the log:
[22280.520201] usb 6-2: new high-speed USB device number 10 using xhci_hcd
[22280.543397] usb 6-2: ep 0x1 - rounding interval to 32768 microframes, ep
desc says 0 microframes
[22280.543425] usb 6-2: ep 0x81 - r
You might try the "ResetUSB=1" parameter. This will issue a reset command after
completing the message transfer.
Somewhat unsubtle and just a shot in the dark, but who knows?
I just hope we did not encounter an issue with the xhci driver ...
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Unfortunately that did not help either, even with "config: WaitBefore
set to 20". But it might be a tip to improve stability of the use of the
modem in other USB ports.
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I have encountered several cases lately where timing issues surfaced.
I'm wondering if this may be connected to the spreading of 3.0 ports.
If you want to test, add the "WaitBefore=" parameter to your custom
config file. The value is in seconds - I'd start with 8 or so,
decreasing it in case of su
Plugging it into a USB 2.0 port still works with the compat lib:
Mode switching was successful, found 19d2:0167 (ZTE,Incorporated: ZTE
LTE Technologies MSM)
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I opened bug #991004 to have the compat package in Ubuntu. Then
installed it manually as described there. Now I have:
$ ldd /usr/sbin/usb_modeswitch
linux-gate.so.1 => (0xb7769000)
libusb-0.1.so.4 => /usr/local/lib/libusb-0.1.so.4 (0xb7742000)
libc.so.6 => /lib/i386-linux-
It is possible to build with libusb-1 - if you have libusb-compat-0.1
...
Don't know why Ubuntu does not have it.
For specifics see:
http://libusb.org/
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Hmm, I see no compat package in Ubuntu, just:
libusb-0.1-4
libusb-1.0-0
$ ldd /usr/sbin/usb_modeswitch
linux-gate.so.1 => (0xb779e000)
libusb-0.1.so.4 => /lib/i386-linux-gnu/libusb-0.1.so.4 (0xb7773000)
libc.so.6 => /lib/i386-linux-gnu/libc.so.6 (0xb75ce000)
/lib/
Re-addressing this issue after a busy while.
Your usb_modeswitch log from a successful switch is indicating that your
installation is using "libusb 0". This follows from the fact that the
name of the bound driver ("usb-storage") is reported. "libusb 1" is not
able to do this.
Can you try to compi
apport information
** Tags added: apport-collected
** Description changed:
Modem switches fine in USB2 ports, but when connected to USB3 port, it
does not work.
The log says it is switching:
Apr 12 10:42:11 marius-T1005 usb_modeswitch: switching device 19d2:0166 on
006/0
02
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
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Title:
Modeswitching modem not working in USB 3.0 port
To manage not
Josua: using that switch message, it does not even switch in the USB 2.0
port.
Maybe there is a slightly different way to access USB 2.0 devices in a
USB 3.0 port? Or a bug in libusb or the kernel driver.
** Attachment added: "Tested config in comment #4"
https://bugs.launchpad.net/ubuntu/+so
** Also affects: libusb (Ubuntu)
Importance: Undecided
Status: New
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Title:
Modeswitching modem not working in USB 3.0 port
To manage no
The only thing sticking out is the somewhat "non-mainstream" message
content. No other (ZTE) device is using this.
I'd suggest trying with the mainstream ZTE command (basically an EJECT):
- Extract the "19d2:0166" file from
/usr/share/usb_modeswitch/configPack.tar.gz
- Put it into /etc/usb_modes
** Changed in: usb-modeswitch
Assignee: (unassigned) => Josua Dietze (digidietze)
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Title:
Modeswitching modem not working in USB 3.0 port
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