[Bug 367138] Re: evince crashed with SIGSEGV in gdk_region_copy()

2009-05-07 Thread jeff3211
Still have not recreated the crash, I have my latest valgrind log, both logs 
show
that a memory error exists. I am continuing to run evince, with no flaws up to 
now.

** Attachment added: "latest valgrind log"
   http://launchpadlibrarian.net/26455668/valgrind.log

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[Bug 367138] Re: evince crashed with SIGSEGV in gdk_region_copy()

2009-05-08 Thread jeff3211
There have been no subsequent crashes since the initial report. I have 
recreated the circumstances of the event several times
with valgrind running, but with no resulting crash. Since I have not been able 
to recreate the crash, I cannot attach a log which
contains crash data. I will attach no more logs unless they contain crash data. 
I had hoped that the included information would
have been of some value in determining the condition of the hardware.

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[Bug 367138] Re: evince crashed with SIGSEGV in gdk_region_copy()

2009-05-10 Thread jeff3211
fire fox browser open to win4lin.com home page
win4lin iso file resident on linux accessable drive with linux file system 
viewer open to the folder containing the file.
win4lin pro user's manual downloaded from site and opened in evince
additional tabs opened in firefox browser for google gmail, netzero, and ubuntu 
forums
firefox download window was also open
all of this was running from the live cd ubuntu 9.04
I accidentally clicked the win4lin iso file icon and waited a few seconds after 
that to see if it was going to try to load. when I didn't
see any activity that appeared to be the file opening I clicked back into 
evince and began attempting to scroll upward in the document
with my wireless logitech mouse. As I was using the scroll wheel the document 
disappeared. I clicked through all open programs
looking for it and then launched the document again from the download window in 
firefox. The error notification window for evince
appeared, and I followed the instructions to post the bug. 
However, remember that I was suspicious of my hardware at the time, because my 
machine had been BSODing in windows, and had
also crashed an XP Pro installation which had been resident on the machine for 
more than 2 years. It may have just been time for a fresh XP Pro installation, 
but that remains to be verified. I built a new machine and used the power 
supply, the DVD burner, and the IDE ribbons from that machine in the new build. 
I had to reassemble the machine to start to try to recreate the bug. I put it 
all back together, and both machines have been flawless ever since. I noted in 
my first report of the bug that I was suspicious of the hardware I was using, 
and once the hardware was disturbed recreating the bug has been unsuccessful. I 
continue to try to recreate the bug with no success. If I am unable to recreate 
the bug within the next three tries, I will post a suggestion that the bug be 
closed, and attributed to hardware related issues. If there are additional 
questions, or requests to perform other diagnostics, I will gladly perform any 
steps you suggest, or answer any questions I am able to answer.

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[Bug 367138] Re: evince crashed with SIGSEGV in gdk_region_copy()

2009-05-04 Thread jeff3211
** Description changed:

  Binary package hint: evince
  
  I'm sorry this is my first bug report, and my first use of LiveCD ubuntu
  9.04. It may not be a valid bug, but I am incompetent to determine
  validity. I was reading the installation documentation for win4lin pro
  and scrolling with the scroll wheel on my logitech VX revolution
  wireless mouse when the app suddenly closed. I am using a pentium 4
  prescott processor, ECS mother board with 1 Gb RAM and I am loaded from
  LiveCD with my Ubuntu 9.04 distro. I have not checked the hash, and my
  machine has been buggy lately, I have either a faulty RAM chip or a
  failing Motherboard, so my machine may be the source of the bug. I
  intend to build a new 64 bit machine when parts arrive Monday and I was
  researching information for my new build to migrate away from Windows,
  so you may find this bug report worthy of an early death! However if you
  decide to investigate further, I will be happy to answer any questions
  to the best of my ability.  The application shows these details from the
  drop-down help menu about...Document Viewer 2.26.0 Using poppler 0.10.5
  (cairo) you probably know the rest of the details about this program. I
  was reading a pdf document from the win4lin pro website which was the
  user's guide. I also had several windows open along with my firefox
  browser. I had also clicked on the win4linISO file just before the
  user's guide disappeared. I was scrolling up in the document to an
  earlier page when the window simply closed. I hope the automated bug
  reporter has properly selected the appropriate source package because
  most of the details in your instructions are still over my head!
  
  ProblemType: Crash
  Architecture: i386
  DistroRelease: Ubuntu 9.04
  ExecutablePath: /usr/bin/evince
  MediaBuild: Ubuntu 9.04 "Jaunty Jackalope" - Release i386 (20090420.1)
  Package: evince 2.26.0-0ubuntu1
  ProcCmdline: evince file:///tmp/Users-Guide-5.5-655.2075.pdf
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Signal: 11
  SourcePackage: evince
  StacktraceTop:
   ?? () from /usr/lib/libgdk-x11-2.0.so.0
   gdk_region_copy () from /usr/lib/libgdk-x11-2.0.so.0
   gdk_window_invalidate_maybe_recurse ()
   gdk_window_invalidate_region ()
   ?? () from /usr/lib/libgdk-x11-2.0.so.0
  Title: evince crashed with SIGSEGV in gdk_region_copy()
  Uname: Linux 2.6.28-11-generic i686
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ 
+ ___
+ update
+ As of 2009-05-05 I am unable to recreate this crash. I have downloaded the 
pkg for valgrind debugging memory issues and though I'm a newbie I figured out 
how to launch the necessary program from within the valgrind program. There is 
a difference in system properties, however... I had already disassembled this 
computer and built another one using some of it's components. I pirated the DVD 
drive, the EIDE interface cable and the power supply for use in the new build. 
I installed different components in the suspect computer to recreate the crash. 
In addition, the system hasn't been on a comparable period of time as of yet. I 
will wait until late tomorrow night and try to recreate the crash again after 
the unit has sufficiently heated up to a comparable temperature. If I am still 
unable to recreate the crash it appears probable that it may have been hardware 
related and not a valid complaint against the OS. The new computer which 
utilized the pirated hardware has operated flawlessly to date. I will update 
immediately if the issue returns, or if it appears with the new unit.

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[Bug 367138] Re: evince crashed with SIGSEGV in gdk_region_copy()

2009-05-05 Thread jeff3211
Apologies for altering original description.
I still have not recreated the crash. 
I will attach the existing valgrind log file for your inspection.

** Attachment added: "log from valgring running evince on suspect machine bug # 
367138"
   http://launchpadlibrarian.net/26379291/valgrind.log

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[Bug 482184] Re: Update failure from Ubuntu 9.04 to 9.10

2009-11-17 Thread jeff3211
I apologize, I left out some of the kernel description id.s in the above post.
I was trying to update to 9.10 from 9.04.2.6.28-16-generic I had 4 previous 
kernels remaining in
the grub menu but   .12 did not exist. I tried to load them all in turn, 
but none would launch.
I tried to restore each kernel with the recovery entry for each kernel in the 
grub menu.
I continue to try to repair a kernel with no success. I will soon be performing 
a complete 
reformat and partitioning of the drive unless I am instructed to wait. I am 
still running from LiveCD
version of 9.10 at the moment. I will wipe the drive on Thursday to make a 
fresh start.

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[Bug 482184] [NEW] Update failure from Ubuntu 9.04 to 9.10

2009-11-13 Thread jeff3211
Public bug reported:

Binary package hint: update-manager

The error report instructed me to report this bug in update manager. I
am now running on LiveCD 9.04 to make report. Installed version no
longer loads / boots. The system is corrupted, I could not report the
bug before reboot, then reboot failed. I could not bring up error logs
to verify content existed. I updated 9.04 to the latest package releases
yesterday. Updated my laptop successfully yesterday and tried new
distro, decided to update desktop this morning. Downloaded all packages
while using a Win program in an emulator. Failed to shut down other
process before update installation proceeded. (May be the reason the
error occurred) First sign of error was failure to install Libuur1 (?? I
didn't write this cryptic term down, so I may have misspelled this
name).  libuuid1  (found name in logs, pasted it in here for you)

I have attached all the logs in a file.
They appear in order:
apt.log
main.log
term.log

they are pasted together into one file with  a multiline space
separating them.

jeff3...@netzero.net is registered email, but you can get a faster
response from me if you send requests for additional information to:
jeff.gies...@gmail.com

I have tried to recover, and have been able to boot the machine into
what a Windows user would term a DOS terminal. I do not know what a
Linux user would call it.

I will back up my files using my LiveCD to operate, and I will download
an iso copy of Ubuntu9.10 to load, but I will await your instructions
before making changes in case I might be of assistance to you in solving
the bug.

If you determine my failure to close the program which I was using to be
the cause of the bug, then of course there should be no effort on your
part to resolve my stupidity, but please notify me that I may install
the new version, because I REALLY LIKE the OS I just installed on my
laptop

I hope I have included the information you need to investigate whether
you should validate the bug and address it, or ignore it due to user
incompetence.

** Affects: update-manager (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 482184] Re: Update failure from Ubuntu 9.04 to 9.10

2009-11-13 Thread jeff3211

** Attachment added: "upgradefailure.log"
   http://launchpadlibrarian.net/35656338/upgradefailure.log

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[Bug 482184] Re: Update failure from Ubuntu 9.04 to 9.10

2009-11-13 Thread jeff3211
I did try to boot into the other kernels remaining on my machine. The latest 
revision was 9.04.16.
I tried .15, .14. .13.and .11 before I tried any of the recovery modes. I only 
used the .16 recovery kernel when
attempting to resolve the issue to allow a successful boot. (I would have tried 
generic kernel .12 too, but by then I was getting
desperate .)

In each instance the kernel failed to boot and went to fsck automatically and 
hung following the unsuccessful file system
check. ( I performed these attempts before reporting the bug, because I was 
trying to report from the corrupted OS thinking
that additional information would be available if I were able to use the built 
in bug report tools. Since I was not able to
return the system to functionality I had to resort to the LiveCD method.

I will be watching this post over the weekend.

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[Bug 807815] [NEW] installer crashed

2011-07-08 Thread jeff3211
Public bug reported:

installation attempt from USB of 11.04 onto a machine running WIN7.
Installer reported existence of 9.04 on system and asked whether I
wanted to upgrade to 11.04, install a clean OS with reformat and one
other option I forgot. I chose to upgrade 9.04 to 11.04. Installation
appeared to proceed with no difficulties, downloaded 30 files and
installed them, removed incompatible files, and then downloaded language
packs. Following language pack installation, hardware configuration was
in progress when the installer crashed. This was the first attempt at
the install, and I have two var/log files to upload for you

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: ubiquity 2.6.10
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
Date: Fri Jul  8 20:56:06 2011
LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug natty running-unity

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Title:
  installer crashed

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[Bug 807815] Re: installer crashed

2011-07-08 Thread jeff3211
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Title:
  installer crashed

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[Bug 807815] Re: installer crashed

2011-07-08 Thread jeff3211
Although upgrade log was not present, that was the option I selected
when I attempted the installation. Crash may have occurred too early to
create upgrade log. I had no idea what the progress of the installation
was. The drive on which the earlier installation was discovered was
added to this machine, this machine is a new build running a cloned
drive. The drive was taken from a 32 bit machine, this is a 64 bit
machine. The drive on which the linux OS resided is not the boot drive
on this machine, it is a secondary drive. No functional grub appeared on
this installation previous to this installation attempt. I did not
realize 9.04 resided on a secondary drive when I attempted the
installation, but I surmised it might be an easier installation since I
though no new partitioning would be necessary.

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[Bug 807815] Re: installer crashed

2011-07-09 Thread jeff3211
I'm sorry, this error may have been caused by trying to write to a
partition that was too small for the installation. It appears that the
9.04 installation crashed a few years ago when I improperly partitioned
the drive. I didn't want to try to repartition & reformat because I had
a working copy of WIN XP on the drive with important existing data.
Since then I have migrated to new drives and just transferred this drive
to retain archives of the old data.  Installer saw old 9.04 installation
and offered option to upgrade. My mistake. I will make an attempt to
install to a new reformatted, properly sized partition, and then update
this bug.

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