This solution would be OK if downtime was an acceptable option. But global
downtime is not an option in today's marketplace.
a) TTL does nothing for new users - we sign up 500 new users each day.
b) our ASP services provide a 99.5% uptime guarantee
c) downtime of 24 hours could cost our firm hundreds of thousands of
dollars in refunds
d) we can't afford to damage our firms reputation as a reliable provider
We maintain 8 servers in 3 countries on this domain name - just to ensure
24x7 uptime on the web site.
Also, I can't believe that even 7 hours of downtime is "acceptable" to the
policymakers at ICANN.
- Erik
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: "Erik Aronesty" <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Monday, November 20, 2000 1:30 PM
Subject: Re: register.com in violation of icann policies
>
> Hi Erik,
>
> From the looks of it, any course you persue will have some downtime.
> But it needen't be weeks.
> You need to do some forward planning here. I assume the IP's that you
> have will not change, only where the dns info is coming from.
>
> So here's what you do:
>
> 1) Setup DNS somewhere else.
> 2) Add all your domains to that dns & test.
> 3) Do a dns transfer for all your domains. NOT a domain transfer. Here's
> why. A dns change takes about 7 hours to get propogated through the root
> servers. While a transfer can take over a week, during which time
> register.com WILL hose your DNS.
> 4) Once dns has switched over, do a domain transfer.
>
> IF the IP's are the same, you should experience no down-time at all,
> especially if the TTL is set to high enough. Though register.com probably
> has a low ttl, in which case your downtime at most will be a few hours.
>
> Alex
>
> Erik Aronesty writes:
>
> > Dear OpenSRS,
> >
> > I want to change to OpenSRS for all my domains - but Register.Com
> > has threatened to shut us down if we initiate the request. I sent a
> > message to ICANN, but they ignored it.
> >
> > We have our DNS on their servers, and Register.com will
> > immediately terminate our DNS services if
> >
> > a) you attempt to initiate a change of registrars or
> > b) you attempt to initiate a change of DNS providers
> >
> > I don't see any way we can change to OpenSRS without all of our sites
> > (about 200 of them) going down for weeks while the transfer is going on.
> >
> > ICANN should, have a clear, specific policy requiring that the registrar
> > "unbundle" all secondary domain services during a transfer.
> >
> > - Erik
> >
> > P.S. See the message below to the ICANN people
> >
> > ----- Original Message -----
> > From: "Erik Aronesty" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Monday, November 10, 2000 11:01 AM
> > Subject: register.com's dns policies
> >
> >
> > > I'd like to bring your attention to the abusive policies of one of the
> > > largest registrars, register.com.
> > >
> > > Register.com engages in a technically insidious practice designed to
> > > frighten people into keeping their domains at register.com. They have
> > been
> > > secretly violating their ICANN agreement (sections II.D.1.b and
II.D.2.v).
> > > The fact that nothing has been done about this seems to imply that
wither
> > a)
> > > ICANN does not have the resources to track industry practice of its
> > largest
> > > registrars, or b) ICANN is not serious about competitiveness in the
> > > industry.
> > >
> > > ** Register.Com shuts your domain name down for weeks if you try to
change
> > > away from them**
> > >
> > > Here's how they do this:
> > >
> > > Register.com offers free DNS services to people who register their
domains
> > > with them. 90% of their substantial customer base take advantage of
this
> > > service. This seems harmless at first.
> > >
> > > What they do NOT tell you as part of your registration agreement (or
> > > anywhere in print), is that Register.com will immediately terminate
your
> > DNS
> > > services if
> > >
> > > a) you attempt to initiate a change of registrars or
> > > b) you attempt to initiate a change of DNS providers
> > >
> > > Register.Com supervisors have told us that they will not assist us,
even
> > if
> > > we pay them extra to keep our services online during a transfer.
> > >
> > > This policy has simply and effectively has prevented us from changing
> > > registrars (at a savings of about $1000), and I felt that ICANN was
the
> > only
> > > place we could turn to for help.
> > >
> > > Please let me know what can be done.
> > >
> > > - Erik Aronesty
> > > President
> > > Prime Data Corp.
> > >
> > >
> >
> >
>
>
> Alexey Zilber
> DAYAK
> Need to register or transfer a domain?
> www.dayak.com charges only $15/year.
> 40 megs of hosting space? $10!
>
