Dear OpenSRS,
I want to change to OpenSRS for all my domains - but Register.Com
has threatened to shut us down if we initiate the request. I sent a
message to ICANN, but they ignored it.
We have our DNS on their servers, and Register.com will
immediately terminate our DNS services if
a) you attempt to initiate a change of registrars or
b) you attempt to initiate a change of DNS providers
I don't see any way we can change to OpenSRS without all of our sites
(about 200 of them) going down for weeks while the transfer is going on.
ICANN should, have a clear, specific policy requiring that the registrar
"unbundle" all secondary domain services during a transfer.
- Erik
P.S. See the message below to the ICANN people
----- Original Message -----
From: "Erik Aronesty" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, November 10, 2000 11:01 AM
Subject: register.com's dns policies
> I'd like to bring your attention to the abusive policies of one of the
> largest registrars, register.com.
>
> Register.com engages in a technically insidious practice designed to
> frighten people into keeping their domains at register.com. They have
been
> secretly violating their ICANN agreement (sections II.D.1.b and II.D.2.v).
> The fact that nothing has been done about this seems to imply that wither
a)
> ICANN does not have the resources to track industry practice of its
largest
> registrars, or b) ICANN is not serious about competitiveness in the
> industry.
>
> ** Register.Com shuts your domain name down for weeks if you try to change
> away from them**
>
> Here's how they do this:
>
> Register.com offers free DNS services to people who register their domains
> with them. 90% of their substantial customer base take advantage of this
> service. This seems harmless at first.
>
> What they do NOT tell you as part of your registration agreement (or
> anywhere in print), is that Register.com will immediately terminate your
DNS
> services if
>
> a) you attempt to initiate a change of registrars or
> b) you attempt to initiate a change of DNS providers
>
> Register.Com supervisors have told us that they will not assist us, even
if
> we pay them extra to keep our services online during a transfer.
>
> This policy has simply and effectively has prevented us from changing
> registrars (at a savings of about $1000), and I felt that ICANN was the
only
> place we could turn to for help.
>
> Please let me know what can be done.
>
> - Erik Aronesty
> President
> Prime Data Corp.
>
>
