Boy, there must be something out there lessoning me. I had a recent deal 
that I was not too happy about. Not the item, but the way the seller was 
acting. In the end it worked out, but I was up in the air about 
feedback. Now this here, and a thread on another list made my think it 
through, and I realized I could not give a rating based upon what I 
felt, but had to base it upon how the transaction turned out. I just 
left him a positive.

Anyone can make a mistake. All you can do when that happens is offer to 
make sure it does not cost your customer anything. That means a full 
refund including all shipping. If John offered that then there is no, 
not any, in any, way that the customer has a valid complaint.

Now, I will be the first to note that he has no idea of when to shut up, 
but he seems to share that with a lot of folks here on the list, 
including yours truly at times. But, damn it, once a deal is done it is 
done. I have always hated those folks who save up complaints to dump on 
you maybe years later. However, I am going to filter out any further 
posts with JCO in the title, flame wars are not fun to me.


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