John, We all know how JCO has responded to the thread regarding the aperture simulator. I'm not saying his response is/was correct.
After the last several weeks, the list certainly did not *need* additional examples to understand how JCO may handle himself when there is a dispute. Shel wrote: "When I bought the K50/1.4 from you on eBay, and told you the front element was lose, you replied with a challenging, abusive email. Of course, I'll never do business with you again." The part Shel left out was, that in the end, the transaction was handled to their mutual satisfaction. By recounting this event to the list, *leaving out pertinent information*, and then ending with the *never do business again* comment, Shel gave the impression that JCO was a bad e-bay vendor and that he somehow got ripped off, when that was not the case. Whether Shel deliberately left this information out, one can only wonder. The effect it had though was to call into question JCO's reputation as a vendor, when his being a vendor was NEVER EVER the subject. A dispute that was resolved in a satisfactory manner should be moot. We also don't know how Shel approached the situation when he felt he received damaged goods. Possibly his approach provoked a less than desirable response from JCO. In the years on this list I've observed Shel's words to be less than gracious sometimes. It's a human failing we all fall prey to. So did Shel innocently make the remark to point out *just one more time* that JCO may respond badly or to lob a bomb over the wall? See how my words cast aspersions as well? Tom C. ----Original Message Follows---- From: John Francis <[EMAIL PROTECTED]> Reply-To: Pentax-Discuss Mail List <[email protected]> To: Pentax-Discuss Mail List <[email protected]> Subject: Re: Dealing with eBay vendors. Was: Re: The JCO survey Date: Tue, 24 Oct 2006 14:31:30 -0400 What's damaging about it, Tom? As far as I can see all that Shel did was to suggest that JCOs dispute resolution style was to respond with abusive email. Judging by the way he responds on this list to anyone who dares to disagree with him I don't find that claim in any way unbelievable. On Tue, Oct 24, 2006 at 11:27:26AM -0600, Tom C wrote: > I now read all messages from JCO or containing the characters JCO out of my > junk mail folder. It means I don't have to worry about deleting them from > the inbox. > > However, I would be a little torqued as well at this kind of damaging > remark, especially when the deal had been consumated to both parties > satisfaction. > > Tom C. > > > > ----Original Message Follows---- > From: [EMAIL PROTECTED] > Reply-To: Pentax-Discuss Mail List <[email protected]> > To: [email protected] > Subject: Re: Dealing with eBay vendors. Was: Re: The JCO survey > Date: Tue, 24 Oct 2006 13:02:37 EDT > > In a message dated 10/24/2006 9:51:28 AM Pacific Daylight Time, > [EMAIL PROTECTED] writes: > JCO is an eBay vendor. Vendor reputations are based not only on the > product they sell, but how they deal with customer service issues. If a > vedor treats his custmers like crap ( I am presuming Shel is being > truthful based on JCO's conduct on list), then he has every right (and > perhaps a duty to warn his friends) to tell the world he was badly > treated. > > William Robb > ======== > Personally, I don't think things shared in private email should be shared on > list. It's a basic no-no in Net Etiquette. And I know Shel one time shared > something we had discussed in person, and I thought in private, on list, and > I > didn't appreciate it at all. > > We are getting along pretty well now, so don't take this too personally, > Shel. And I don't want to rehash it either. > > But I think JCO has a perfect right to be thoroughly pissed off. Regardless > regardless of the content of what was shared privately between them. > > Marnie aka Doe > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
