On Tue, 24 Oct 2006 20:15:06 +0100, Tom C <[EMAIL PROTECTED]> wrote: > John, > > We all know how JCO has responded to the thread regarding the aperture > simulator. I'm not saying his response is/was correct. > > After the last several weeks, the list certainly did not *need* > additional > examples to understand how JCO may handle himself when there is a > dispute. > > Shel wrote: > > "When I bought the K50/1.4 from you on eBay, and told you the front > element > was lose, you replied with a challenging, abusive email. Of course, I'll > never do business with you again." > > The part Shel left out was, that in the end, the transaction was handled > to > their mutual satisfaction.
I disagree. Shel was not satisfied. If he was, he would not say he would never deal with JCO again. John By recounting this event to the list, > *leaving > out pertinent information*, and then ending with the *never do business > again* comment, Shel gave the impression that JCO was a bad e-bay vendor > and > that he somehow got ripped off, when that was not the case. > > Whether Shel deliberately left this information out, one can only wonder. > The effect it had though was to call into question JCO's reputation as a > vendor, when his being a vendor was NEVER EVER the subject. A dispute > that > was resolved in a satisfactory manner should be moot. > > We also don't know how Shel approached the situation when he felt he > received damaged goods. Possibly his approach provoked a less than > desirable response from JCO. In the years on this list I've observed > Shel's > words to be less than gracious sometimes. It's a human failing we all > fall > prey to. I agree. Shel isn't the most diplomatic person on the list. But at his worst he is much better than JCO at his best. John > > So did Shel innocently make the remark to point out *just one more time* > that JCO may respond badly or to lob a bomb over the wall? > > See how my words cast aspersions as well? > > Tom C. > > > ----Original Message Follows---- > From: John Francis <[EMAIL PROTECTED]> > Reply-To: Pentax-Discuss Mail List <[email protected]> > To: Pentax-Discuss Mail List <[email protected]> > Subject: Re: Dealing with eBay vendors. Was: Re: The JCO survey > Date: Tue, 24 Oct 2006 14:31:30 -0400 > > > What's damaging about it, Tom? As far as I can see all that > Shel did was to suggest that JCOs dispute resolution style was > to respond with abusive email. Judging by the way he responds > on this list to anyone who dares to disagree with him I don't > find that claim in any way unbelievable. > > > On Tue, Oct 24, 2006 at 11:27:26AM -0600, Tom C wrote: > > I now read all messages from JCO or containing the characters JCO out > of > my > > junk mail folder. It means I don't have to worry about deleting them > from > > the inbox. > > > > However, I would be a little torqued as well at this kind of damaging > > remark, especially when the deal had been consumated to both parties > > satisfaction. > > > > Tom C. > > > > > > > > ----Original Message Follows---- > > From: [EMAIL PROTECTED] > > Reply-To: Pentax-Discuss Mail List <[email protected]> > > To: [email protected] > > Subject: Re: Dealing with eBay vendors. Was: Re: The JCO survey > > Date: Tue, 24 Oct 2006 13:02:37 EDT > > > > In a message dated 10/24/2006 9:51:28 AM Pacific Daylight Time, > > [EMAIL PROTECTED] writes: > > JCO is an eBay vendor. Vendor reputations are based not only on the > > product they sell, but how they deal with customer service issues. If > a > > vedor treats his custmers like crap ( I am presuming Shel is being > > truthful based on JCO's conduct on list), then he has every right (and > > perhaps a duty to warn his friends) to tell the world he was badly > > treated. > > > > William Robb > > ======== > > Personally, I don't think things shared in private email should be > shared > on > > list. It's a basic no-no in Net Etiquette. And I know Shel one time > shared > > something we had discussed in person, and I thought in private, on > list, > and > > I > > didn't appreciate it at all. > > > > We are getting along pretty well now, so don't take this too > personally, > > Shel. And I don't want to rehash it either. > > > > But I think JCO has a perfect right to be thoroughly pissed off. > Regardless > > regardless of the content of what was shared privately between them. > > > > Marnie aka Doe > > > > -- > > PDML Pentax-Discuss Mail List > > [email protected] > > http://pdml.net/mailman/listinfo/pdml_pdml.net > > > > > > > > -- > > PDML Pentax-Discuss Mail List > > [email protected] > > http://pdml.net/mailman/listinfo/pdml_pdml.net > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > > > -- Using Opera's revolutionary e-mail client: http://www.opera.com/m2/ -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
