Update for the room... we do process the unsubscribe correctly in this case. The issue is that the response page is behind the merchant's password-protected page. I've asked that team if they can improve the clarity of the experience, but it is at least functioning correctly.
On Mon, Mar 16, 2026 at 9:04 AM Chris Borgia <[email protected]> wrote: > Hi all -- Christine Borgia from Shopify here. Thank you for the > support, Sebastian. This is definitely odd, and I'll have a look. > > If you could directly email me details of the shop/domain in question, I > can look at them specifically as well. > > ~CB > > On Sun, Mar 15, 2026 at 8:30 AM Carsten Schiefner via mailop < > [email protected]> wrote: > >> Hi Jarland & all - >> >> On 15.03.2026 09:57, Jarland Donnell via mailop wrote: >> > I wouldn't bother. Someone once signed me up for hundreds (if not >> > thousands) of shopify stores (no double opt in) and I received >> precisely >> > one response from them and then never again: That it was acceptable and >> > they would do nothing about it. >> > >> > Shopify joins the likes of Salesforce, they don't care about the rest >> of >> > us, they operate on the principle of "Go ahead and block us, your >> > customers will just leave you for it." >> >> both of them do have business within the borders of the European Union, >> don't they? >> >> If so, what about the GDPR whip then? >> >> No double opt-in... Check! >> >> No process for data deletion accoprding to articel 17 of the GDPR... >> Check! >> >> Doubtful process to get in contact with their respective and at best >> irregularly responsive DPO... >> >> Best, >> >> -C. >> _______________________________________________ >> mailop mailing list >> [email protected] >> https://list.mailop.org/listinfo/mailop >> >
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