Some googling has suggested that akamai might be somehow involved (does your error include "reverencd #18." followed by a long hex string (with some dots.)

One suggestion is to do a nslookup of the server name. If you get something including akamaiedge (or something like that) try using a different dns server that will give you the real host you're trying to reach. You could then test using the IP address instead of host name in the URL. Probably not a good idea to leave it that way, but it might give you a temporary way to get your work done.

On 2018.12.10 18:05, Brendan Coupe wrote:
Jack,

I'm not getting anything in ofxlog.txt on either computer no matter which
account I download to. I also have a /home/thb folder on one of my
computers and nothing is going into it either. I forget what that was for, it's been there for years. I'm sure Thomas can remind me. I'm running from
the master branch on both computers.

Jeff,

I try not to share anything too specific but yes this is Citi Visa,
specifically the Costco Visa card. By the way, I kept saying Citibank when I was talking to tech support and they kept telling me it's just Citi or
Citi Cards. That they could help me with☺

Did your problem start in the past 2 or 3 weeks?

What version of KMM are you running?

I was thinking about going back to 5.0.1 or 5.0.2 but it's probably not worth the trouble if this is affecting a lot of people. It feels like a
bank issue.

----
Brendan Coupe


On Mon, Dec 10, 2018 at 3:12 PM Jeff Barlow <j...@wb6csv.net> wrote:

> I assume this is about Citibank. Is there some reason to avoid naming
> them? There must be 100s of us with the same issue.
>
> On 12/10/18 1:47 PM, Brendan Coupe wrote:
> > I think you misunderstood what I meant to say. I would not bank over
> > http either.
> >
> > While mapping the account via KMM, which I think uses the settings on > > ofxhome.com, the URL is https. I don't think there is any chance this
> > bank would allow http connections. This is a major bank in the US.
> >
> > When I look at my kmy file, the URL is https.
> >
> > The only thing that has http (without the s) is the error message when
> > I try to access my bank or if I try to map online banking again.
> >
> > So everything is http except the URL in the error message.
> >
> > Is all of the text in the error message coming from the bank or is KMM > > generating the error based on error codes? I don't see anything in the > > source code so I don't think it's coming from KMM. Could it be coming
> > from libofx if not the bank?
> >
> > I'm really hoping this is not a bank problem because I'll probably
> > never get them to fix it. I'm starting to lose hope though.
> >
> > I have another bank with 2 savings accounts. In one the OFX file has
> > positive numbers for interest earned. In the other the interest is
> > negative. I have to run a command on the OFX file before I import it > > or the interest goes into the Payment column instead of the Deposit > > column. I have made many phone calls an barely got the last person to > > understand the difference between plus and minus. Once they did they
> > said they would take care of it. Many months later....
> >
> > The text of the error message is:
> > Access Denied
> > You don't have permission to access
> > "http://www.Bank2.com/cards/xxxx/Bank2.do"; on this server.
> >
> > ----
> > Brendan Coupe
> > On Mon, Dec 10, 2018 at 12:33 PM Thomas Baumgart <t...@net-bembel.de>
> wrote:
> >>
> >> Brendan,
> >>
> >> On Montag, 10. Dezember 2018 20:01:48 CET Brendan Coupe wrote:
> >>
> >>> Not surprisingly I got nowhere talking to tech support at the Bank2. I > >>> don't think anyone answering the phones knows anything about direct > >>> connect. "Can you logon to our website" and "reinstall your personal
> >>> finance software" is about all they could suggest.
> >>
> >> I am not surprised by that.
> >>
> >>> One thing I noticed is that the error message says http while the url > >>> used by ofx is https. Is KMM or libofx ignoring the http(s) part of
> >>> the online banking setting?
> >>
> >> From what I see at a glance, it should not, but using http with a > banking connection is not what you want. I would not want to make business
> with such a bank.
> >>
> >>> Another possible complication is that the domain they use is
> >>> redirected to their main domain name. My user name a password work on > >>> the website. I've tried various changes to the ofx url but none of
> >>> them worked.
> >>>
> >>> The error on Bank2 is the same no matter what I type into the username
> >>> and password fields.
> >>>
> >>> This is annoying because it's a credit card and I like to import every
> >>> day or two so that their aren't any surprises.
> >>
> >> --
> >>
> >> Regards
> >>
> >> Thomas Baumgart
> >>
> >> https://www.signal.org/       Signal, the better WhatsApp
> >> -------------------------------------------------------------
> >> Why do programmers wear glasses?
> >> Cause they don't C#.
> >> -------------------------------------------------------------
> >
>
>
> --
> Later,
> Jeff
>


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