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https://issues.apache.org/jira/browse/SOLR-7796?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17048841#comment-17048841
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Andrzej Bialecki commented on SOLR-7796:
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Please take a look at {{SolrCLI.AutoscalingTool}} (available as {{bin/solr
autoscaling -save <snapshotDir>}} ), which produces comprehensive snapshots of
all autoscaling-related state - however, this includes also generally useful
things like:
* state of all collections (ClusterState)
* state of all nodes (including node properties needed by autoscaling policy)
* full content of ZK data
* summary statistics, mostly related to autoscaling
All of this information can be optionally redacted (anonymized) in a consistent
fashion, so that eg. node names, IPs, collection names are consistently
replaced with meaningless but user-friendly strings, both in JSON payloads and
in ZK data dump. The redaction part is also available separately in
{{RedactionUtils}}.
> Implement a "gather support info" button
> ----------------------------------------
>
> Key: SOLR-7796
> URL: https://issues.apache.org/jira/browse/SOLR-7796
> Project: Solr
> Issue Type: Improvement
> Components: Admin UI
> Reporter: Shawn Heisey
> Priority: Minor
>
> A "gather support info" button in the admin UI would be extremely helpful.
> There are some basic pieces of info that we like to have for problem reports
> on the user list, so there should be an easy way for a user to gather that
> info.
> Some of the more basic bits of info would be easy to include in a single file
> that's easy to cut/paste -- java version, heap info, core/collection names,
> directories, and stats, etc. If available, it should include server info
> like memory, commandline args, ZK info, and possibly disk space.
> There could be two buttons -- one that gathers smaller info into an XML,
> JSON, or .properties structure that can be easily cut/paste into an email
> message, and another that gathers larger info like files for configuration
> and schema along with the other info (grabbing from zookeeper if running in
> cloud mode) and packages it into a .zip file. Because the user list eats
> almost all attachments, we would need to come up with some advice for sharing
> the zipfile. I hate to ask INFRA for a file sharing service, but that might
> not be a bad idea.
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