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https://issues.apache.org/jira/browse/SOLR-7796?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17047287#comment-17047287
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Jan Høydahl commented on SOLR-7796:
-----------------------------------
We have the logs request handler, so one could imagine writing a
/admin/info/support handler that loops over live_nodes and pulls the latest
WARN/ERROR logs from every node and zips it down alongside all the config and
then lets user download the whole bundle. Anonymization could be a ability to
hash IP addresses in logs and perhaps IP/host names across other config as well.
> Implement a "gather support info" button
> ----------------------------------------
>
> Key: SOLR-7796
> URL: https://issues.apache.org/jira/browse/SOLR-7796
> Project: Solr
> Issue Type: Improvement
> Components: Admin UI
> Reporter: Shawn Heisey
> Priority: Minor
>
> A "gather support info" button in the admin UI would be extremely helpful.
> There are some basic pieces of info that we like to have for problem reports
> on the user list, so there should be an easy way for a user to gather that
> info.
> Some of the more basic bits of info would be easy to include in a single file
> that's easy to cut/paste -- java version, heap info, core/collection names,
> directories, and stats, etc. If available, it should include server info
> like memory, commandline args, ZK info, and possibly disk space.
> There could be two buttons -- one that gathers smaller info into an XML,
> JSON, or .properties structure that can be easily cut/paste into an email
> message, and another that gathers larger info like files for configuration
> and schema along with the other info (grabbing from zookeeper if running in
> cloud mode) and packages it into a .zip file. Because the user list eats
> almost all attachments, we would need to come up with some advice for sharing
> the zipfile. I hate to ask INFRA for a file sharing service, but that might
> not be a bad idea.
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