Thank you for bringing this up Dão, this is something that has been bothering me for a long time as well.
It used to be the case that supporting our community of volunteers was somewhere at the fore of Mozilla's priorities (we used to say "our community is our biggest strength"). It's become clear to me that for better or worse, this is no longer the case. In my view, the use of Slack is a symptom of this larger organizational shift. To be clear, I think there are a large number of (mostly non developer) teams whose day to day communications need to be private. Using Slack in those instances seems absolutely fine to me. But if we're serious about supporting our community (and I really hope most of us still are), then we need to be crystal clear about when it is and isn't appropriate to use Slack. Simply having any sort of official policy on this would go a long way! Cheers, Andrew On Thu, Aug 16, 2018 at 10:38 AM Dão Gottwald via governance < governance@lists.mozilla.org> wrote: > The use of Slack at Mozilla has bothered me for a while. So far I managed > to pretty much ignore Slack. I feel left out sometimes but it hasn't been a > big deal, as far as I can tell. (Of course, since I don't have an account, > I don't know how much exactly I've been missing.) > > Now this issue came up again in > https://bugzilla.mozilla.org/show_bug.cgi?id=1460248#c18 when a user asked > a question about a UX design that I implemented. These kind of discussions > in closed bugs usually don't go anywhere, so I asked the user to take it to > a mailing list or IRC. The user posted to #ux and never got a response. > This can happen in channels with low usage, but Timvde let me know that > this IRC channel has effectively been dead since the team has moved to > Slack. > > I'm using the above merely as an example. I don't want this e-mail to be > about the UX team. Instead I'd like to revisit why we allow if not > encourage people to use Slack rather than IRC in the first place. > > AFAIK Slack is only available to Mozilla staff and volunteers who've signed > our NDA. It's my understanding that communication at Mozilla should be open > by default, and the rest is sufficiently covered by e-mail, private > meetings and restricted bugs. Why are we on Slack? > > Thanks, > dao > _______________________________________________ > governance mailing list > governance@lists.mozilla.org > https://lists.mozilla.org/listinfo/governance > _______________________________________________ governance mailing list governance@lists.mozilla.org https://lists.mozilla.org/listinfo/governance
