On 16/05/13 13:29, Russell Keith-Magee wrote: > Patching Trac sounds like a really good idea to me. While I completely > appreciate the intent of these wiki messages, the way those messages are > "deployed" at the present strikes me as something that could easily be > interpreted as rude. I'd like to see a much more "humane" usage of these > messages, so that new users to Trac don't feel like they're interaction > with Django as a project isn't a mechanical rejection.
What kind of patching Trac are we talking about? I'm aware of two suggestions I think: 1) If someone tries to re-open a ticket, we change it so they see some message about the mailing list. 2) When a ticket is closed, a message is automatically added. To me, both of these seem *more* mechanical and unfriendly than a message that is composed by hand (which may link to an existing wiki page or other docs). The first particularly will lead to people closing tickets as WONTFIX without sufficient explanation, and the user getting a 'doorslam' feeling (and probably won't get to the point of attempting to re-open a ticket). Regards, Luke -- "If something is hard, it's not worth doing." (Homer Simpson) Luke Plant || http://lukeplant.me.uk/ -- You received this message because you are subscribed to the Google Groups "Django developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to django-developers+unsubscr...@googlegroups.com. To post to this group, send email to django-developers@googlegroups.com. Visit this group at http://groups.google.com/group/django-developers?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
