Dne 04. 03. 26 v 21:28 Peter Robinson napsal(a):
On Wed, 4 Mar 2026 at 20:21, Kevin Fenzi <[email protected]> wrote:On Wed, Mar 04, 2026 at 06:19:05PM +0000, Daniel P. Berrangé wrote:What I find terrible about the bugzilla experience compared to any forge bug tracker is the default entry point to it for users is not simply the list of bugs in the component. The search facility is the frontend and IMHO that immediately degrades the experience compared to the integrated bug trackers. Regardless of what else BZ offers, it is hard to accept that entrypoint as a desirable experience.I don't think we should promote any bug tracker as the entry point for most users. They should interact with discussion or the like and find out if there's really a bug there and get directed from there where to file it.Conceptually I find the co-location of bug tracker, code and merge request to be a compelling mechanism to encourage collabaration with users. The provides a conceptual nudge for users, towards looking at the code and opening a MR, rather than merely opening a bug and doing nothing more. I'd willingly sacrifice BZ features to get that improved integrationI think thats good for maintainers/advanced users, but many users will not know that a crash of foo is due to a bug in libbar or how even to find out the source component for the thing thats causing them problems.That process should largely be dealt with by a crash reporting tool like abrt so it's automated and local for the user and the maintainer gets a nice crash dump with a full backtrace. Yes I am aware abrt is abandoned but it serves as a half reasonable example.
I think that users have not only crashes, but also e.g. RFE or any other suggestion. Maybe Gnome Software could be good entry point. But just opening random application in G-S, I can see that this links to upstream tracker. Why there is not Fedora? Or even ABRT integrated when the original thread as about gnome-abrt.
Vít
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