On Wed, 4 Mar 2026 at 20:21, Kevin Fenzi <[email protected]> wrote:
>
> On Wed, Mar 04, 2026 at 06:19:05PM +0000, Daniel P. Berrangé wrote:
> >
> > What I find terrible about the bugzilla experience compared to any
> > forge bug tracker is the default entry point to it for users is not
> > simply the list of bugs in the component. The search facility is the
> > frontend and IMHO that immediately degrades the experience compared
> > to the integrated bug trackers. Regardless of what else BZ offers,
> > it is hard to accept that entrypoint as a desirable experience.
>
> I don't think we should promote any bug tracker as the entry point for
> most users. They should interact with discussion or the like and find
> out if there's really a bug there and get directed from there where to
> file it.
>
> > Conceptually I find the co-location of bug tracker, code and merge
> > request to be a compelling mechanism to encourage collabaration
> > with users. The provides a conceptual nudge for users, towards
> > looking at the code and opening a MR, rather than merely opening
> > a bug and doing nothing more. I'd willingly sacrifice BZ features
> > to get that improved integration
>
> I think thats good for maintainers/advanced users, but many users will
> not know that a crash of foo is due to a bug in libbar or how even to
> find out the source component for the thing thats causing them problems.

That process should largely be dealt with by a crash reporting tool
like abrt so it's automated and local for the user and the maintainer
gets a nice crash dump with a full backtrace. Yes I am aware abrt is
abandoned but it serves as a half reasonable example.
-- 
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