2012/10/30 Danny Nicholas <[email protected]> > The call can’t be picked up from queue, per se. It is pick-able when it > rings the extension. >
That's the point : to me, casual @pickupmark mechanism don't work with calls that entered into a queue : the extension rings but you can't pick the call up with a directed pickup. (For general pickup, that's another strory). (and I would be very pleased to be wrong) **** > > ** ** > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Olivier > *Sent:* Tuesday, October 30, 2012 4:22 PM > > *To:* Asterisk Users Mailing List - Non-Commercial Discussion > *Subject:* Re: [asterisk-users] Bypass queue wrapup time**** > > ** ** > > ** ** > > 2012/10/30 Benny Amorsen <[email protected]>**** > > Mitch Claborn <[email protected]> writes: > > > In our sales queue, we have wrapup time set to 15 seconds. When the > > phones are really busy, the operators would like the ability to bypass > > that 15 second wait and grab the next call in the queue. Is that > > possible? How to accomplish?**** > > Slightly hacky solution which only works for ringall: > > Designate a phone to be in the queue but never get answered. When you > are ready for a call early, do a directed pickup of that phone.**** > > > Are you sure a call which entered into a queue can be directly picked up ? > **** > > > For a less hacky solution, see https://reviewboard.asterisk.org/r/1619/ > > > /Benny**** > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users**** > > ** ** > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
-- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
