Hi Suresh, Could you also please confirm, which report style should I use- Web or AR system ? When I choose AR system, I do not get option to 'Add ALL" fields in report. In that way I had to select each field manually to add in the report.
Regards Neha On Fri, Jun 27, 2014 at 5:21 PM, Suresh Loganathan <[email protected]> wrote: > ** > > You can get the .arx file from Report. when you are saving the report > from remedy save the file as .arx file. > > Regards, > > Suresh Loganathan... > On Jun 27, 2014 5:15 PM, "Neha Khandelwal" <[email protected]> wrote: > >> ** >> Hi Chris, >> >> Thanks for your reply. >> Unfortunately I am getting some problem using AR User tool for my >> application. >> Data retrieved from application URL, and AR User tool does not match. >> >> Is it possible to generate .arx file from application URL only. >> >> Regards >> Neha Khandelwal >> >> >> >> >> On Fri, Jun 27, 2014 at 3:46 PM, Chris Jones <[email protected]> >> wrote: >> >>> Hi Neha, >>> >>> If you're using 7.6.04 you could still use the Remedy User Tool (same >>> version; 7.6.04) to create the arx files. >>> >>> Regards, >>> >>> Chris >>> >>> Chris Jones, Director >>> Remed Advanced Query Language >>> Web: www.aramea.co >>> >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) [mailto: >>> [email protected]] On Behalf Of Neha Khandelwal >>> Sent: 27 June 2014 11:11 >>> To: [email protected] >>> Subject: How to generate .arx file in ITSM 7.6.04 >>> >>> Hi List, >>> >>> Can anyone please assist me in following issue- >>> >>> I am using ITSM 7.6.04 application suite. I need to take data backup of >>> all records of HPD:Help Desk form. So I thought for the following approach >>> (which I have already used in ARS 7.1) >>> >>> 1. Generate report of all records from HPD:Help Desk form, and create a >>> .arx file. >>> 2. In case of upload, use BMC Data Import tool to import back .arx files. >>> >>> But from ITSM application URL, I am not able to generate .arx file for >>> both web or AR System report types. >>> >>> Can anyone please suggest me, a show to generate .arx files from ITSM >>> 7.6.04 application? >>> >>> Regards >>> Neha Khandelwal >>> >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the >>> Answers Are, and have been for 20 years" >>> >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> "Where the Answers Are, and have been for 20 years" >>> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
